Banquet Server/Setup/Breakdown

Courtyard Akron Downtown
Akron, OH

Description

As a Banquet Server at Concord Hospitality, you will play a key role in creating memorable experiences for our guests during receptions, meetings, trainings, reunions, and other special events. Your passion for service, teamwork, and attention to detail will ensure that every event runs smoothly and leaves a lasting impression.

Responsibilities

• Provide exceptional guest service to all customers

• Greet guests and accommodate all guest needs during events

• Communicate effectively with guests regarding menu questions

• Deliver food and beverages from staging areas to guests

• Assist fellow servers during peak periods to fulfill guest requests

• Learn and practice buffet, plated, and reception-style meal services (training provided) to RCGR standards

• Anticipate guest needs and monitor dining experiences to ensure satisfaction with food and service

• Set up, execute, and clean up events

• Perform side work to prepare for upcoming events

Qualifications

• High school diploma or equivalent preferred

• Prior serving or hospitality experience is a plus

• Strong communication and interpersonal skills

• Ability to work effectively in a fast-paced, team-oriented environment

• Commitment to delivering excellent guest service

• Flexibility to work evenings, weekends, and holidays as needed

Benefits (Full-Time Associates Only)

• Competitive wages

• Medical, dental, and vision insurance

• Life insurance and short/long-term disability options

• 401(k) with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.