Sales Coordinator
SpringHill Suites Atlanta Northwest
Atlanta, GA

SpringHill Suites Atlanta Northwest

230 Interstate North Circle

Atlanta, GA 30339

Telephone (770) 989-6888

Hotel with 147 Rooms
Managed By Concord Hospitality Enterprises

Compensation: $22.00 to $24.00 per hour

Description

Sales Coordinators are vital to the success of our hotel, serving as the direct link between the front desk and the sales team. In this role, you will assist with incoming reservation calls for groups and meetings, support the sales team with contracts and room blocks, and ensure seamless communication across departments so our guests and corporate clients receive exactly what we promise. At Concord, we believe in promotion from within—many of our Sales Coordinators grow into Sales Managers and even future Directors of Sales!

Responsibilities:

  • Serve as one of the first points of contact for incoming sales calls; respond quickly and professionally to internal partners and external customers.
  • Assist with room blocks, reporting, client notifications, group resumes, event orders, billing details, and other administrative aspects of group and event bookings.
  • Support pre-event, main event, and post-event details by tracking, documenting, and communicating with clients and internal teams.
  • Gain knowledge of hotel food and beverage offerings, function space, audio-visual services, and other event-related details.
  • Learn and utilize digital sales systems (Delphi, CI/TY, PMS) and understand hotel sales strategies to achieve team goals.
  • Participate in meetings, conference calls, reporting, and training sessions as required.
  • Collaborate with teammates in a unified, entrepreneurial way to achieve overall hotel success.
  • Take ownership of career development by pursuing training and growth opportunities.

    Qualifications:

  • Prior hospitality or sales support experience preferred.
  • Strong organizational skills with keen attention to detail.
  • Excellent communication and interpersonal abilities.
  • Proficiency with digital sales systems or willingness to learn.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Team-oriented mindset with a proactive and professional approach.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Range $22 to $24

    Why Join Concord?

    Our culture is built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN—which serve as the foundation of everything we do. At Concord, we provide a supportive environment where associates are valued, and our “Associate First” policy is a way of life.

    We recognize our associates for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and delivering the best customer service and quality accommodations in every market we serve.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • SpringHill Suites Atlanta Northwest

    Hotel with 147 Rooms

    Get more out of your getaway at our Atlanta Braves Hotel

    Travel in style at SpringHill Suites by Marriott®, the all-suite hotel adjacent to the Atlanta Marriott NW and near Truist Park seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Our spacious suites and vibrant lobby offers flexible spaces perfect for working, meeting or relaxing. Take the stress out of travel with free Wi-Fi, a relaxing pool and fitness center. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary breakfast with fresh choices for a customized start to your day - like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Quite simply, from business trips to leisurely journeys, our SpringHill Suites near Truist Park and The Battery is a breath of fresh air. 1,800 sq. ft. of flexible meeting & event space available on-site, as well as an additional 22k sq. ft. at our adjacent Atlanta Marriott NW property.