Sales Coordinator
Cambria Hotel New York - Chelsea
New York, NY

Cambria Hotel New York - Chelsea

123 West 28th Street

New York, NY 10001

Telephone (212) 244-4477

Website www.choicehotels.com

Managed by Concord Hospitality Enterprises

Hotel with 135 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Description

Sales Coordinators are vital to the success of our hotel, serving as the direct link between the front desk and the sales team. In this role, you will assist with incoming reservation calls for groups and meetings, support the sales team with contracts and room blocks, and ensure seamless communication across departments so our guests and corporate clients receive exactly what we promise. At Concord, we believe in promotion from within—many of our Sales Coordinators grow into Sales Managers and even future Directors of Sales!

Responsibilities:

  • Serve as one of the first points of contact for incoming sales calls; respond quickly and professionally to internal partners and external customers.
  • Assist with room blocks, reporting, client notifications, group resumes, event orders, billing details, and other administrative aspects of group and event bookings.
  • Support pre-event, main event, and post-event details by tracking, documenting, and communicating with clients and internal teams.

    Pay Range $27.00 to $29.00

  • Gain knowledge of hotel food and beverage offerings, function space, audio-visual services, and other event-related details.
  • Learn and utilize digital sales systems (Delphi, CI/TY, PMS) and understand hotel sales strategies to achieve team goals.
  • Participate in meetings, conference calls, reporting, and training sessions as required.
  • Collaborate with teammates in a unified, entrepreneurial way to achieve overall hotel success.
  • Take ownership of career development by pursuing training and growth opportunities.

    Qualifications:

  • Prior hospitality or sales support experience preferred.
  • Strong organizational skills with keen attention to detail.
  • Excellent communication and interpersonal abilities.
  • Proficiency with digital sales systems or willingness to learn.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Team-oriented mindset with a proactive and professional approach.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Why Join Concord?

    Our culture is built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN—which serve as the foundation of everything we do. At Concord, we provide a supportive environment where associates are valued, and our “Associate First” policy is a way of life.

    We recognize our associates for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and delivering the best customer service and quality accommodations in every market we serve.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Cambria Hotel New York - Chelsea

    Hotel with 135 Rooms

    Our Hotel

    The Cambria® Hotel New York - Chelsea is ideal for travelers looking for stylish accommodations in Downtown Manhattan. Guests enjoy upscale amenities and a convenient location near some of New York City’s most popular attractions. From our hotel, you can walk to Madison Square Garden, the Flatiron District and the High Line elevated park. Or, take a quick ride on the New York City subway to get to the Upper East Side, SoHo or Little Italy. The Penn Station transit hub is also nearby.

    After a long day of meetings or sightseeing, relax at our hotel with the little indulgences that make travel worthwhile. Stay on track with your fitness routine at our state-of-the-art fitness center, or enjoy skyline views in our popular rooftop lounge. You can also grab a bite to eat at Social Circle Bistro & Bar, our full-service restaurant on the ground floor.

    Spacious guest rooms make it easy to relax. You’ll find amenities like premium bedding, a flat-screen HDTV, a dedicated workspace and spa-inspired bathrooms with luxe PURE bath products. For your convenience, WiFi is included throughout the hotel.