Hotel Manager
The Alloy - a Doubletree Hotel
King of Prussia, PA

Description

Concord Hospitality is seeking a dynamic Hotel Manager to lead a high-performing hotel team and ensure exceptional guest experiences, operational excellence, and financial success. This role serves as the liaison between the hotel brand, owners, and Concord, while representing the hotel in the community and driving results across all departments.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Hire, mentor, and lead a winning hotel management and associate team
  • Support the sales and marketing team to maintain competitiveness in the market
  • Drive Guest Satisfaction Scores (GSS) and ensure consistent service excellence
  • Oversee hotel operations to achieve financial targets and operational goals
  • Maintain compliance with brand standards, budgets, and operational deadlines
  • Act as the hotel’s “face” in the community, networking with city officials and stakeholders
  • Facilitate brand training, meetings, and other operational initiatives

    Qualifications:

    • Proven success in full-service hotel operations within the hospitality industry, including experience at the department head level.
    • Comprehensive knowledge of both Rooms and Food & Beverage operations.
    • Demonstrated strength in sales, networking, and relationship management.
    • Proven track record of driving guest satisfaction and operational excellence.
    • Hands-on leadership style with a strong focus on financial performance and results.
    • Exceptional leadership capabilities, with experience hiring, developing, and motivating high-performing teams.
    • Highly organized, detail-oriented, and results-driven, with a strong focus on execution.

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    Pay Range: $100,885 - $126,106

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • The Alloy - a Doubletree Hotel

    Hotel with 327 Rooms

    Modern Comfort Meets Historic Luxury

    Join us at the Alloy, where lavish amenities and utmost comfort is never far out of reach. Experience a fusion of modern and historic touches in every stylish detail. Our guest rooms are complete with luxurious linens and elegant touches that are guaranteed to make you feel right at home and recharged in no time.