Housekeeping Manager
AC Hotel St. Louis Central West End
Saint Louis, MO

AC Hotel St. Louis Central West End

215 York Avenue

Saint Louis, MO 63108

Telephone (314) 367-2566

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 186 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Compensation: $54,235 to $67,794 per year

Description

Concord Hospitality is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity
  • Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences
  • Oversee scheduling, staffing, and performance management for the department
  • Implement and maintain cleaning procedures, safety standards, and quality control measures
  • Coach and hold team members accountable while supporting their professional development
  • Monitor inventory, manage departmental supplies, and maintain operational efficiency
  • Ensure compliance with property policies, brand standards, and regulatory requirements

    Qualifications:

  • Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
  • Strong attention to detail and commitment to quality
  • Excellent communication skills and ability to interact professionally with guests, managers, and team members
  • Proven ability to lead a team, drive results, and foster engagement
  • Professionalism, integrity, and pride in your work

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    AC Hotel St. Louis Central West End

    Hotel with 186 Rooms

    Stay near the excitement of the Central West End

    Located in the heart of the Central West End, a culturally rich, walkable neighborhood with endless possibilities to eat, play, and shop. We are steps away from the city's Crown Jewel, Forest Park, which features the St. Louis Zoo, St. Louis Science Center, St. Louis Art Museum, Missouri History Museum, Muny Outdoor Theatre, bike trails and 2 golf courses. We provide a unique perspective to your urban travel experience with 192 guest rooms, thoughtfully designed to maximize openness and minimize clutter. We have everything you need and nothing you don't. Bring your own water bottle or use one the carafes at the environmentally-friendly hydration stations featured on each floor. Experience a healthy, European-inspired breakfast in the AC Kitchen by day and craft beer or cocktails paired with delectable tapas in our AC Lounge by night. Our meeting space is perfect for events up to 50 people. We are just 11 miles from Lambert St. Louis International Airport and a short 5 mile drive to the famous Gateway Arch.