Sales Coordinator
SpringHill Suites East Rutherford Meadowlands/Carlstadt
Carlstadt, NJ

SpringHill Suites East Rutherford Meadowlands/Carlstadt

192 Paterson Plank Road

Carlstadt, NJ 07072

Telephone (201) 935-9400

All Suite
Managed By Concord Hospitality Enterprises
Current Job Openings

Compensation: $20.00 to $22.00 per hour

Description

Sales Coordinators are vital to the success of our hotel, serving as the direct link between the front desk and the sales team. In this role, you will assist with incoming reservation calls for groups and meetings, support the sales team with contracts and room blocks, and ensure seamless communication across departments so our guests and corporate clients receive exactly what we promise. At Concord, we believe in promotion from within—many of our Sales Coordinators grow into Sales Managers and even future Directors of Sales!

Responsibilities:

  • Serve as one of the first points of contact for incoming sales calls; respond quickly and professionally to internal partners and external customers.
  • Assist with room blocks, reporting, client notifications, group resumes, event orders, billing details, and other administrative aspects of group and event bookings.
  • Support pre-event, main event, and post-event details by tracking, documenting, and communicating with clients and internal teams.
  • Gain knowledge of hotel food and beverage offerings, function space, audio-visual services, and other event-related details.
  • Learn and utilize digital sales systems (Delphi, CI/TY, PMS) and understand hotel sales strategies to achieve team goals.
  • Participate in meetings, conference calls, reporting, and training sessions as required.
  • Collaborate with teammates in a unified, entrepreneurial way to achieve overall hotel success.
  • Take ownership of career development by pursuing training and growth opportunities.

    Qualifications:

  • Prior hospitality or sales support experience preferred.
  • Strong organizational skills with keen attention to detail.
  • Excellent communication and interpersonal abilities.
  • Proficiency with digital sales systems or willingness to learn.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Team-oriented mindset with a proactive and professional approach.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Wage Scale: $20-$22

    Why Join Concord?

    Our culture is built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN—which serve as the foundation of everything we do. At Concord, we provide a supportive environment where associates are valued, and our “Associate First” policy is a way of life.

    We recognize our associates for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and delivering the best customer service and quality accommodations in every market we serve.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • SpringHill Suites East Rutherford Meadowlands/Carlstadt

    All Suite

    All-Suite Hotel Perfectly located in the Meadowlands

    The brand new SpringHill Suites East Rutherford Meadowlands/Carlstadt hotel provides guests a new experience pairing modern design with classic comfort. Our location adjacent to MetLife Stadium, Meadowlands Racetrack and American Dream Entertainment complex make this the perfect location for business or leisure travelers. Enjoy our complimentary hot and cold breakfast buffet each morning. Let us host your small meeting in the Gotham room. Our suites feature designated living and working space as well a separate sleeping area. Room amenities include a 43' Smart TV, mini-fridge and microwave. Stay active at our Indoor pool and fitness center or relax by our outdoor firepit or pool side patio. NYC is 15 minutes away via NJ Transit with a stop located outside of the hotel. This new Bergen County hotel is 4 miles from the Meadowlands Exposition Center in Secaucus. The SpringHill Suites East Rutherford Meadowlands/Carlstadt; A little extra a lot less ordinary!