Gate / Pool Attendant

South Shore Harbour Resort & Conference Center
League City, TX

Description

Concord Hospitality is seeking a friendly and proactive Gate / Pool Attendant to provide outstanding guest service. This role often serves as the first or last point of contact for guests, setting the tone for their experience.

• • • Greet guests and verify pool access eligibility for hotel guests and authorized marina boat owners
  • • Enforce property access policies by checking wristbands, marina credentials, or approved guest lists
  • • Provide friendly, professional guest service while clearly communicating pool rules and hours of operation
  • • Monitor pool area activity to ensure compliance with hotel and safety regulations
  • • Coordinate with pool bar staff to support smooth guest flow and address service or behavior issues
  • • Deny entry to unauthorized individuals in a calm, respectful, and consistent manner
  • • Report incidents, safety concerns, or rule violations to hotel security or management immediately
  • • Assist with basic safety oversight, including awareness of potential hazards and emergency situations
  • • Support enforcement of alcohol policies in coordination with pool bar staff and hotel management
  • • Maintain cleanliness and organization of entry gate area and surrounding check-in points
  • • Respond appropriately to guest concerns, complaints, or disputes while escalating when necessary
  • • Follow emergency procedures, including contacting security, or emergency services when required
  • • Assist in maintaining a welcoming, resort-style atmosphere while ensuring safety and compliance

This is a part-time seasonal position. Pay rate is $10 an hour.

• Competitive wages

• Medical, dental, and vision insurance

• Life insurance and short/long-term disability options

• 401(k) program with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.