Server Assistant - Overstory
Westin Atlanta Gwinnett
Duluth, GA

Description

We are looking for a Server Assistant! You will provide exceptional service to our guests by ensuring a welcoming atmosphere, accurate order handling, and professional food and beverage service. Your attention to detail and teamwork will help create memorable dining experiences.

Responsibilities:

  • Report to work on time and in full uniform, prepared with necessary tools (pen, side towel, corkscrew, etc.).
  • Check assigned station prior to opening for cleanliness, proper setup, and readiness.
  • Attend menu classes or taste panels; maintain knowledge of daily specials and all menu items.
  • Take guest orders accurately, following proper procedures for checks, modifiers, and seat numbers.
  • Serve food and beverages according to established standards, including proper liquor and wine service.
  • Maintain cleanliness by bussing and resetting tables promptly throughout and after meals.
  • Work collaboratively with teammates to ensure efficient service across all stations.

    Qualifications:

  • Prior serving or hospitality experience preferred.
  • Strong knowledge of food and beverage service standards.
  • Excellent communication and customer service skills.
  • Ability to work efficiently in a fast-paced environment.
  • Flexibility to work varied shifts, including nights, weekends, and holidays.
  • Commitment to teamwork, professionalism, and guest satisfaction.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Why Join Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

    We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We support diversity and inclusion through our mission to be a Great Place to Work for All.

    Pay: $5 per hour + tips

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Westin Atlanta Gwinnett

    Hotel with 122 Rooms

    In Gas South District next to the Arena & Convention Center.

    Your journey starts at Westin Atlanta Gwinnett hotel where signature wellness programs and restorative sleep make travel an inspiring experience. Located in Georgia's premier Gas South District, guests can enjoy all of the events at Gas South Arena, take in a show at Gas South Theater or walk to an event at the Convention Center. Explore greater Atlanta attractions such as World of Coca-Cola, Georgia Aquarium and much more just 25 minutes away. Guest rooms and suites offer wellness-enhancing amenities including our Westin Heavenly® Bed, high-speed Wi-Fi, 55" Smart TV, desks with ergonomic chairs, mini-fridge and microwave. Healthy options abound for breakfast, lunch and dinner in Sweet Song restaurant and bar as well as Overstory rooftop bar. Start your day with a cappuccino, iced coffee and more at Starbucks®. Hold your next wedding reception, corporate event in one of our beautiful event spaces for up to 870 people.