Sales Manager

Element Calgary
Calgary, AB, Canada

Description

Reporting to the Area Director of Sales, we are in search of a dynamic Sales Manager who is responsible for developing new business through proactive and reactive sales strategies and efforts. The ideal candidate will have a keen ability to provide the highest level of guest satisfaction to external clients and internal partners with the goal of garnering both repeat and referral business.

Key accountabilities include:

• Always provide the highest quality of service to our guests and associates alike, setting a shining example for our team.
• Respond in a quick, timely, and professional manner to all internal partners and external customers, delivering clear and concise communication.
• Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a sharp focus on detail.
• Satisfactorily maintain any existing assigned accounts/segments and work diligently to develop new business for the hotel.
• Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, site inspections and client entertainment and appointments required for this position.
• Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
• Participate in industry and networking events to promote the hotel as required.
• Ability to travel to related industry events, conduct personal sales calls and presentations.

WE WOULD LIKE TO KNOW, ARE YOU …

• A seasoned professional with a minimum of two years’ experience selling in a hospitality or tourism environment, preferably in a hotel.
• A Hospitality or Tourism program graduate or degree holder.
• Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, and a strong commitment to Safety.
• Resilient and positive with a results-oriented mentality, passionate about achieving goals through planning and accomplishing targeted sales activities and the pursuit of new business leads.
• An exceptional problem-solver, knowing how to troubleshoot and resolve situations efficiently.
• Agile, and able to shift priorities as needed.
• Able to work well under pressure and enjoy a fast-paced environment.
• An excellent communicator, both written and verbal, who values teamwork and collaboration.
• Physically able to stand, sit, walk for extended periods of time.
• Able to attend industry or client events, sometimes during evenings or weekends.

Why Join Concord?

At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance
• Tuition assistance
• Discounted hotel stays
• Extensive training and career development opportunities
• This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility

We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.

Apply today!

“We Are Concord!”We are an equal opportunity employer committed to diversity and inclusion.