Housekeeping Manager
AC Hotel New Orleans French Quarter
New Orleans, LA

AC Hotel New Orleans French Quarter

221 Carondelet Street

New Orleans, LA 70130

Telephone (504) 962-0700

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 220 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Description

Concord Hospitality is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity
  • Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences
  • Oversee scheduling, staffing, and performance management for the department
  • Implement and maintain cleaning procedures, safety standards, and quality control measures
  • Coach and hold team members accountable while supporting their professional development
  • Monitor inventory, manage departmental supplies, and maintain operational efficiency
  • Ensure compliance with property policies, brand standards, and regulatory requirements

    Qualifications:

  • Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
  • Strong attention to detail and commitment to quality
  • Excellent communication skills and ability to interact professionally with guests, managers, and team members
  • Proven ability to lead a team, drive results, and foster engagement
  • Professionalism, integrity, and pride in your work

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    AC Hotel New Orleans French Quarter

    Hotel with 220 Rooms

    Blending contemporary style with modern aesthetics and purpose, our hotel in downtown New Orleans offers boutique comfort. From our historic building, enjoy easy access to downtown NOLA attractions such as Caesars Superdome, Smoothie King Arena, New Orleans Convention Center and the legendary sights of Bourbon Street and the French Quarter. Start your day with delicious European-style breakfasts at AC Kitchen before you take in New Orleans' festivals, music and nightlife from our hotel in New Orleans French quarter. After exploring the best of downtown NOLA, regroup at our family-friendly hotel. Sip creative, handcrafted cocktails at our AC Lounge. For business travelers, we offer well-designed event spaces enhanced by expert planners, catering menus and an entrepreneurial spirit. Find your respite in our hotel in New Orleans near Bourbon Street, Louisiana, with rooms boasting free Wi-Fi, pillowtop beds and smart TVs with streaming apps. Rest easy in the Big Easy at AC Hotel New Orleans French Quarter.