Housekeeping Lead

SpringHill Suites by Marriott Pinehurst Southern Pines
Pinehurst, NC

Description

Concord Hospitality is seeking a detail-oriented and service-focused Housekeeping Lead to ensure guest rooms and public areas are clean, organized, and welcoming. This role supports the housekeeping team in delivering a high-quality guest experience.

• Supervise and perform daily room cleaning following Housekeeping Guidelines.

• Inspect rooms for cleanliness, maintenance needs, and guest satisfaction.

• Check fixtures, TVs, and HVAC systems for proper operation.

• Maintain and restock housekeeping carts, linen rooms, and cleaning equipment.

• Operate laundry equipment and maintain cleanliness in public areas.

• Log rooms cleaned and communicate room status to Guest Room Supervisor or Front Desk.

• Provide the highest level of service to all guests and assist team members as needed.

• Previous housekeeping experience preferred.

• Strong attention to detail and organizational skills.

• Ability to lead and support a team while maintaining a professional attitude.

• Dependable, flexible, and customer-service oriented.

• Competitive wages

• Medical, dental, and vision plans

• Life insurance and short/long-term disability options

• 401(k) with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.