Room Operations Supervisor
The Vintedge
Lyndhurst, NJ

The Vintedge

9 Polito Ave.

Lyndhurst, NJ 07071

Managed by Concord Hospitality Enterprises

Apartment Community
Managed By Concord Hospitality Enterprises
Current Job Openings
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Compensation: $24.00 to $26.00 per hour

Description

Concord Hospitality is seeking a Room Operations Supervisor to lead our Rooms operations and ensure the highest standards of guest satisfaction, associate engagement, and financial performance. This role partners closely with the Director of Rooms and department leaders to drive operational excellence, deliver consistent results, and create a culture where associates and guests thrive.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

Key Responsibilities:

  • Monitor Rooms operations performance, financial reports, wage progress, and budgets, addressing variances proactively
  • Review guest feedback and implement action plans to continually improve satisfaction scores
  • Respond to guest concerns with professionalism, ensuring quick and effective resolution
  • Stay visible on property and engage with guests to gather feedback and strengthen relationships
  • Foster a culture of accountability, recognition, and associate engagement through open communication and daily stand-ups
  • Support HR processes including hiring, training, performance coaching, and policy compliance
  • Partner with leadership to develop and execute operational strategies that drive revenue, service, and overall performance

    Qualifications:

  • Previous hotel leadership experience in operations, rooms, or front office management
  • Strong leadership, communication, and problem-solving skills
  • Proven ability to analyze data, manage budgets, and drive results
  • Commitment to guest-first and associate-first culture

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    The Vintedge

    Apartment Community

    Vintedge Apartments in Lyndhurst, New Jersey offers a modern living experience where style, comfort, and community come together. Our fully furnished apartments are thoughtfully designed with contemporary finishes and upscale details, providing a turnkey home that’s both functional and elegant. Beyond your private space, Vintedge features a collection of amenities tailored for relaxation and connection, including fitness facilities, social lounges, and inviting outdoor areas. AAt the heart of the community, the signature Vintedge Wine Bar & Restaurant brings neighbors and friends together over curated wines and chef-inspired cuisine, adding a unique social dimension to everyday living. Blending the comforts of home with the energy of a boutique lifestyle destination, Vintedge is more than an apartment—it’s a place to live, gather, and thrive.