Houseperson

Hyatt Place Cleveland/Lyndhurst/Legacy Village
Cleveland, OH

Description

We are hiring a Houseperson to assist in our Housekeeping Department! As a Houseperson at Concord Hospitality, you will play a key role in maintaining the cleanliness and order of our hotel’s public spaces while supporting the housekeeping team with essential tasks. Your attentiveness, reliability, and guest-focused approach will help ensure a welcoming environment for all.

Responsibilities:

• Make rounds through the halls each shift to ensure public areas are clean and tidy, removing or replacing anything out of order.

• Coordinate with housekeeping staff to assist with heavy lifting and priority requests.

• Report missing or found articles and any signs of damage or needed repair.

• Provide attentive service to guests, answering questions and securing additional help when needed.

Qualifications:

• Prior housekeeping or hospitality experience preferred.

• Strong attention to detail and organizational skills.

• Ability to work independently and as part of a team.

• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.

• Flexibility to work varied shifts, including weekends and holidays.

• Commitment to safety, sanitation, and guest service standards.

Benefits (Full-Time Associates Only):

• Competitive wages

• Medical, dental, and vision insurance

• Life insurance and short/long-term disability options

• 401(k) program with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.

Qualifications

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Loyal: Shows firm and constant support to a cause (Preferred)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Preferred

  Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Skills

• Analytical (Some Knowledge)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.