Assistant Food and Beverage Outlets Manager

Renaissance Austin Downtown
Austin, TX

Key Responsibilities:

Guest Experience & Floor Operations

• Maintain a strong presence on the floor and pool deck during peak periods.
• Support daily service execution, guest flow, seating, and pacing.
• Assist with pre‑shift meetings, reinforcing service focus, menu knowledge, promotions, and safety reminders.
• Greet guests, support VIP recognition, and assist with guest recovery as needed.
• Monitor dining rooms and service areas for cleanliness, safety, and readiness.
• Observe service delivery and provide real‑time coaching to associates.
• Ensure side work checklists are completed and stations are properly stocked.

Operational Support (Multi‑Outlet)

• Assist in overseeing daily FOH operations across all assigned outlets.
• Help ensure bar, coffee, IRD, and service stations are stocked, organized, and guest‑ready.
• Spot‑check equipment functionality (POS, beverage machines, coffee equipment) and report issues.
• Support seating plans and station rotations to maintain efficient service flow.
• Assist with monitoring food quality, beverage presentation, and service timing.
• Prepare maintenance requests and follow up on completion.

Inventory, Purchasing & Cost Awareness

• Assist with monthly inventories (beverage, coffee, china, glassware, silver).
• Support liquor par checks, daily supply needs, and requisitions under established guidelines.
• Help monitor food and beverage waste, pour controls, and bar standards.
• Participate in basic purchasing processes and invoice verification.
• Develop working knowledge of cost controls and outlet profitability.

Scheduling, Payroll & Forecasting Support

• Assist with weekly scheduling based on forecasts and business levels.
• Support timekeeping and payroll accuracy, including punch reviews and approvals.
• Help assist with and track attendance, PTO requests, and schedule changes.
• Gain exposure to labor forecasting and productivity targets.

Team Leadership & Development

• Support hiring and interviewing efforts for FOH positions.
• Assist with onboarding, training, and cross‑training initiatives.
• Reinforce uniform standards, grooming, and professional conduct.
• Participate in coaching conversations and documentation with leadership guidance.
• Attend department meetings, safety meetings, and required trainings.

Compliance & Standards

• Maintain knowledge of menus and beverage offerings.
• Enforce responsible alcohol service, health, and sanitation standards.
• Support safety procedures, emergency readiness, and accident prevention.
• Maintain knowledge of the hotel property and daily events.

Qualifications:

• 1–3 years of supervisory or assistant management experience in food & beverage, hotel, resort, or high‑volume restaurant environment.
• Strong FOH knowledge; bar, pool, coffee, or IRD experience preferred.
• Desire to grow into higher‑level F&B leadership roles.
• Strong communication, organization, and guest‑service skills.
• Comfortable leading on the floor and coaching associates in real time.
• Flexible availability including mornings, evenings, weekends, and holidays.
• Current TABC and Food Handler certifications (or ability to obtain).

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.