Loss Prevention Guard
AC Hotel Lansing
Lansing, MI

AC Hotel Lansing

3160 E. Michigan Avenue

Lansing, MI 48912

Telephone 1-517-337-7771

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 156 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Description

Do you maintain your composure under pressure, value dependability, and thrive in a cooperative, team-oriented environment? If so, our Loss Prevention Officer role may be the perfect fit. In this position, you will safeguard the well-being of our guests, associates, and hotel property while ensuring that safety and security measures are consistently upheld.

Pay Scale: $17.00-20.00/hr.

Responsibilities:

  • Patrol hotel property to ensure the safety of guests, associates, and assets.
  • Respond to house calls, assisting guests and employees with safety, security, and operational needs.
  • Initiate and follow up on investigations of crimes committed against the hotel or individuals.
  • Assist sick or injured guests and employees, ensuring proper documentation and reporting.
  • Write incident and accident reports, monitor investigations to timely conclusion, and ensure appropriate follow-up.
  • Maintain accurate records including camera monitoring, shift activity logs, and guest/employee interactions.
  • Assist supervisors in checking alarm systems, fire safety systems, and monitoring building security.

    Qualifications:

  • Prior experience in security, law enforcement, or hospitality preferred.
  • Strong interpersonal and customer service skills with a calm, professional demeanor.
  • Ability to remain dependable and reliable in high-pressure situations.
  • Knowledge of safety and emergency procedures.
  • Detail-oriented with strong organizational and documentation skills.
  • Flexibility to work varied shifts, including nights, weekends, and holidays.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Why Join Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

    We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We support diversity and inclusion through our mission to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    AC Hotel Lansing

    Hotel with 156 Rooms

    Welcome To Ac Hotel Lansing University Area

    European Style in Lansing Michigan State University Area

    Step into modern design with a European vibe at the brand new AC Hotel Lansing, ideally located near Michigan State University (MSU) campus and just minutes to downtown Lansing and Eastwood Towne Center. Located within the Red Cedar development which includes restaurants, retail space, public park space and a connection to the Lansing River Trail. A refined design with an emphasis on technology brings 55" flat-screen Smart HDTV’s to each room and complimentary high-speed WiFi throughout. Our daily breakfasts at AC Kitchen will kick-start your morning with freshly baked croissants, artisan cured meats and assorted quiches. Maintain your healthy lifestyle in the heated Indoor Pool and the Fitness Center. We offer a Spanish twist with our breakfast and serve up tapas and expert local knowledge at our AC Lounge, featuring handcrafted cocktails and craft brews. Grab a glass of wine at Toscana steakhouse and market. Host your next successful meeting for up to 200 in our 3,796 sq ft of event and meeting space.