On Site Guest Service Representative

StudioRes by Marriott Centnnial
Englewood, CO

Description

Common Oaks Lodging is seeking a dependable and service-oriented on site person to provide excellent guest service during any shift. **Live on property position.** You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

• Available for emergency situations.

• Handle phone system, reservations, and guest inquiries.

• Perform check-in and check-out procedures.

• Verify, balance, and review hotel room availability and transactions.

• Maintain lobby appearance and assist with coffee station if needed.

• Monitor hotel safety and emergency procedures during the night shift.

• Previous hotel front desk or hospitality experience preferred.

• Strong attention to detail and organizational skills.

• Dependable, responsible, and able to work independently.

• Professional and customer-service oriented.

• Competitive wages

• Medical, dental, and vision plans

• Life insurance and short/long-term disability options

• 401(k) program with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.