Assistant Banquet Manager
Renaissance Raleigh North Hills Hotel
Raleigh, NC

Compensation: $46,000 per year

Description

The Assistant Banquet Manager supervises the banquet staff and works closely with the Banquet Manager to coordinate food and beverage service, ensuring an exceptional guest experience.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Responsibilities:

  • Deliver exceptional guest service to all customers
  • Lead and motivate the banquet team, maintaining standards of quality
  • Greet guests and accommodate their needs during events
  • Communicate effectively with guests regarding menu options
  • Assist with food and beverage delivery, supporting servers during peak periods
  • Train team members on plated and reception-style service (training provided)
  • Anticipate guest needs and monitor dining experiences to ensure satisfaction
  • Respond promptly and courteously to guest requests
  • Oversee event setup, execution, and clean-up
  • Perform side work to prepare for upcoming events
  • Maintain clean, safe, and organized service areas at all times

    Qualifications:

  • Minimum 2 years of experience in banquet service, catering, or hospitality management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to train and mentor staff effectively
  • Detail-oriented with strong organizational skills
  • Flexible schedule, including evenings, weekends, and holidays
  • Passion for delivering exceptional guest experiences

    Benefits (Full-Time Associates Only)

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Qualifications

    Behaviors
    • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
    • Leader: Inspires teammates to follow them (Preferred)
    Motivations
    • Preferred

      Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

    • Preferred

      Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Renaissance Raleigh North Hills Hotel

    Hotel with 229 Rooms

    Our Hotel

    Our whimsical design ushers the inside/out and work/play concept into one beautifully chic, highly functional, truly Raleigh experience which mirrors its ideal location centered within Midtown and the bustling North Hills neighborhood. Our unique hotel has been completely transformed, including modernized guest rooms and suites, a total lobby transformation, rebranded restaurant, and renovated events space. Guest rooms feature amenities such as custom duvets and artful décor. Guests can unwind and enjoy a craft cocktail or house-aged whiskey in the lounge or grab a bite in our 41Hundred restaurant. The Renaissance Ballroom and conference rooms have been completely updated and can accommodate up to 600 people.