Front Desk Clerk - Choice Advantage Knowledge Highly Recommended
WoodSpring Suites Fort Myers - Cape Coral
Fort Myers, FL

Description

Responsibilities

  • Assist guests efficiently, courteously, and professionally at all times
  • Maintain a high level of service and hospitality standards
  • Promptly address guest concerns and ensure satisfaction in a timely manner
  • Post guest charges, collect payments, and follow cash handling procedures
  • Handle guest mail and messages with respect to privacy and professionalism
  • Stay knowledgeable about the hotel brand, travel programs, and special offers
  • Communicate guest feedback effectively to departments and management
  • Respond quickly to calls, lobby visitors, and team members needing assistance
  • Maintain full knowledge of hotel safety and emergency procedures
  • Maintain cleanliness of lobby and lobby entrance.
  • Assist with cleaning and stocking the small but mighty Gym!

    Qualifications

  • High school diploma or equivalent preferred
  • Preferable to have Choice Advantage knowledge.
  • Prior hospitality or customer service experience is a plus
  • Strong interpersonal and communication skills
  • Ability to multitask and remain professional in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Flexibility to work varied shifts, including evenings, weekends, and holidays
  • Benefits (Full-Time Associates Only)

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities
  • Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

    Our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    WoodSpring Suites Fort Myers - Cape Coral

    Extended Stay

    Take in the convenience of staying longer in Fort Myers, FL

    Hotel rates get lower the longer you stay at WoodSpring Suites® Fort Myers – Cape Coral extended stay hotel in Fort Meyers, FL. We offer affordable convenience right off I-75 close to restaurants, shops and golf courses. Our 100% smoke-free hotel is a quick drive from the Everglades and beaches along the Gulf of Mexico. Enjoy the ease of accommodations designed for long-term travelers like nurses, construction workers, government employees, military personnel and students.

    Our spacious suites include a living area ideal for relaxation. Watch your favorite programs on a flat-screen TV or by connecting to free WiFi available throughout the hotel. The in-room kitchen is complete with a full refrigerator and freezer, microwave, 2-burner stovetop, prep area, and plenty of cabinets and storage space. Pet-friendly accommodations are bookable for a small fee, making it a breeze to bring your four-legged friend on your trip. Plus, guest laundry facilities make it easy to wash personal items at your convenience. Free parking, conveniently located vending machines and a 24-hour fitness center are some of the additional perks of staying with us. Additional housekeeping items and services are available at the front desk for a fee. These are just a few of the many ways we want you to feel at home during your visit to Fort Myers.

    Hotel at a Glance

    Conveniently located off I-75

    1 mile to Edison Mall

    Close to restaurants, shops, golf courses and beaches

    Pet-friendly rooms available

    In-room kitchen with full refrigerator and freezer

    Free WiFi and free parking

    Low weekly and monthly rates available

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    Pet Policy

    Pets Allowed. Pet Charge 10 USD Per Pet,Per Night. Pet limit 2 Pet Per Room. Max 75 Pounds. Dogs only.

    Amenities to help you stay awhile

    Our smartly designed extended stay hotel includes the amenities you need to relax in comfort. Enjoy connecting to free WiFi in your guest suite or anywhere throughout our property. Conveniently located vending machines and guest laundry facilities make it easy to feel at home. Keep up with your workout in our equipped gym open 24 hours a day. Additional linen exchange and kitchen packs are available for an additional fee at our front desk. Visit the front desk for linen exchange or to schedule additional cleaning for a small fee when you want housekeeping beyond the biweekly cleaning included with your stay. Don’t forget our low weekly and monthly hotel rates that get lower the longer you stay.