Norfolk Waterside Marriott

235 East Main Street

Norfolk, VA 23510

Telephone (757) 627-4200

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 405 Rooms

Managed By Concord Hospitality Enterprises

Current Job Openings

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Compensation: $55,000 to $65,000 per year

Description

We are looking for a passionate Banquet Manager to lead our events team and ensure every guest experience is exceptional. From weddings and reunions to corporate meetings and trainings, you’ll oversee the execution of events with quality, timeliness, and outstanding service.

Responsibilities:

Deliver exceptional guest service and ensure guest satisfaction throughout events

Lead, motivate, and direct banquet team while maintaining standards of quality

Greet guests and accommodate their needs during events

Communicate clearly with guests regarding menus and service details

Assist with food and beverage delivery and support servers during peak periods

Train team members on plated and reception-style service (training provided)

Anticipate guest needs and proactively monitor service quality

Oversee event setup, execution, and clean-up

Perform side work to prepare for upcoming events

Maintain clean, safe, and organized service areas

Qualifications:

Previous experience in banquet or event management preferred

Strong leadership, communication, and organizational skills

Ability to motivate a team and ensure high-quality service

Guest-focused mindset with excellent attention to detail

Flexible to work evenings, weekends, and special events as needed

Benefits:

We offer competitive wages and a comprehensive benefits package, including:

Medical, dental, and vision insurance

Life insurance and short/long-term disability options

401(k) plan

Tuition assistance

Discounted room rates at Concord-managed hotels

Training, development, and career advancement opportunities

Performance-based bonus eligibility

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. Concord invests in associates, providing a supportive environment where you are valued and empowered to grow.

Inspire greatness in your team

Encourage and support team members to reach their full potential

Create a work environment that is a Great Place to Work for ALL

Lead with integrity, transparency, respect, and professionalism

Care for your team, and their families

We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.” Salary Range $55k-$65K

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Norfolk Waterside Marriott

Hotel with 405 Rooms

Discover Norfolk from our hotel's prime downtown location

Refined luxury and stylish comfort come together brilliantly at Norfolk Waterside Marriott. Perched in the heart of the citys charming downtown district, our hotel is conveniently connected to Waterside Convention Center also just moments from the USS Wisconsin and cruises on the Spirit of Norfolk. Stretch out in your well-appointed room or suite, all of which have been re-designed and offer river or city views, plush bedding and modern amenities. Challenge yourself with a workout in our hotel's state-of-the-art gym or enjoy a swim in the heated indoor pool. Begin your day with our lobby cafe STEAM where We Proudly Serve Starbucks or START, our full service breakfast restaurant. Complete your day with a glass of wine, craft cocktail, and enjoy the distinctive menu in our recently opened Italian Steakhouse, Capo Capo. Plan your next event in downtown Norfolk in one of our elegant ballroom venues or on our Riverview Terrace.