Night Auditor

Hyatt Place Cleveland/Lyndhurst/Legacy Village
Cleveland, OH

Description

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).

• Handle phone system, reservations, and guest inquiries.

• Perform check-in and check-out procedures.

• Verify, balance, and review hotel room availability and transactions.

• Prepare folios for departing guests.

• Maintain lobby appearance and assist with AM breakfast setup if needed.

• Monitor hotel safety and emergency procedures during the night shift.

• Previous hotel front desk or hospitality experience preferred.

• Strong attention to detail and organizational skills.

• Dependable, responsible, and able to work independently.

• Professional and customer-service oriented.

• Competitive wages

• Medical, dental, and vision plans

• Life insurance and short/long-term disability options

• 401(k) program with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!

Qualifications

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
• Loyal: Shows firm and constant support to a cause (Preferred)
• Team Player: Works well as a member of a group (Preferred)

Motivations

• Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

• Preferred

  Financial: Inspired to perform well by monetary reimbursement

• Preferred

  Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Skills

• Analytical (Some Knowledge)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.