Senior Sales Manager - , a Tribute Portfolio Hotel

Alma San Diego
San Diego, CA

Description

We are hiring a Senior Sales Manager.

SUMMARY

The Senior Sales Manager is responsible for driving new business growth and maximizing revenue through the cultivation of strong relationships with third-party meeting planners, agencies, and key accounts. This role focuses on strategic account development, acquisition, and proactive prospecting to position the hotel as a preferred partner within targeted markets and industries.

In addition to maintaining existing accounts, the Senior Sales Manager will identify, pursue, and secure new business opportunities while serving as a trusted liaison between clients, the Sales team, and hotel operations to ensure flawless execution and client satisfaction.

RESPONSIBILITIES

Sales & Relationship Development

• Proactively source and develop new group business opportunities through consistent prospecting, networking, and 3rd party meeting planner engagement.
• Cultivate and maintain strong relationships with national and regional 3rd party planners, intermediaries, and industry partners to drive repeat and referral business.
• Strategically manage assigned accounts and market segments to grow share, increase production, and expand the hotel’s visibility within key channels.
• Attend industry trade shows, client events, and sales missions to build meaningful partnerships and position the property as a top-of-mind destination.

Account Management & Revenue Growth

• Create and execute targeted account development plans designed to penetrate new verticals and capture incremental revenue.
• Collaborate with Revenue Management and Marketing to identify opportunities for rate growth, compression strategies, and need-period business.
• Maintain accurate forecasting and pipeline management while tracking production against established revenue goals.
• Lead client site visits, presentations, and negotiations with a focus on closing new business and strengthening long-term relationships.

Collaboration & Operations Support

• Partner cross-functionally with internal departments to ensure smooth communication and seamless event execution from proposal to post-event recap.
• Work closely with the Director of Sales & Marketing to support departmental projects, reporting, and the professional development of junior team members.
• Stay current on competitive market trends, local demand drivers, and brand initiatives to align strategy and maintain a competitive edge.

Professionalism & Brand Representation

• Represent the hotel and brand with professionalism and integrity at all times.
• Consistently deliver exceptional customer service to internal partners and external clients.
• Demonstrate strong organizational, communication, and follow-up skills while balancing multiple priorities in a fast-paced environment.

QUALIFICATIONS

• Minimum 3–5 years of hotel sales experience with a proven track record in 3rd party and intermediary relationship management.
• Strong negotiation, presentation, and closing skills.
• Highly self-motivated with demonstrated success in prospecting and account acquisition.
• Experience using CRM/sales systems (Delphi, CI/TY, etc.) and data-driven account planning.
• Excellent written and verbal communication skills.
• Proven ability to consistently achieve or exceed budgeted sales revenue and quarterly production goals through focused, strategic selling efforts.

Here are some reasons our associates like working for us:

Benefits:

At Concord Hospitality, our Senior Sales Manager’s earn competitive wages, receive our extensive benefit package including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career advancement opportunities.

Compensation: $85k-95k/year

We provide Revenue Management and Digital Marketing support as well as amazing training, growth opportunities and excellent leadership. Our Senior Sales managers can enhance their earnings using our Business Referral Incentive Plan rewarding you for business discovered for our other Concord properties!

What sets Concord apart is our passion for this business. We are established on 5 key cornerstones: Quality, Integrity, Community, Profitability, and lastly FUN! Our company is huge proponents of training and development including our signature sales training – DST “Dynamic Sales Training” which all sales managers and Director of Sales attend. Additionally we offer many avenues for growth including our online LMS training system, regional training, mentorship program, and more. At Concord, you’ll continue to grow every year in your career with us.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.