Assistant General Manager
Courtyard by Marriott Wayne
Wayne, NJ

Courtyard by Marriott Wayne

263 US-46 West

Wayne, NJ 07470

Telephone (973) 646-3377

Hotel with 122 Rooms
Managed By Concord Hospitality Enterprises

Description

This dynamic Assistant General Manager will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation, ensuring a solid return on investment. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations.

Responsibilities:

  • Ensures that all brand standards are being maintained in each area of the property
  • Oversees the operation of all hotel property departments
  • Maintains current licenses and permits as prescribed by local, state, and federal agencies
  • Provides a safe working environment in compliance with OSHA/MSDS
  • Ensures compliance with all corporate accounting procedures
  • Covers front desk shifts as needed
  • Ensures each department has accurate and complete inventory and all supplies are maintained
  • Assists and approves department managers’ scheduling against guest and hours/occupied room goals
  • Assists team supervisors and managers with constructive coaching and counseling
  • Focused on guest satisfaction scores and strategies for improvement
  • Provides excellent customer service by being readily available/approachable for all guests
  • Assists managers in proactive hiring and ensures appropriate staffing levels in all areas

    Qualifications:

  • Minimum 3–5 years of hospitality management experience, preferably in a hotel environment
  • Strong leadership and team development skills
  • Excellent communication, interpersonal, and organizational abilities
  • Proven track record in guest satisfaction and employee engagement
  • Knowledge of hotel operations, budgets, and financial reporting
  • Ability to work flexible hours, including nights, weekends, and holidays

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Comprehensive benefit package including medical, dental, and vision plans
  • Life insurance and short/long-term disability options
  • 401K options and tuition assistance
  • Discounted room rates at Concord managed hotels
  • Training, development, and career advancement opportunities
  • Performance-based bonus eligibility

    Why Concord?

    We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.

    Inspire greatness in your team

    Encourage and support team members to reach their full potential

    Create a work environment that is a Great Place to Work for ALL

    Lead with integrity, transparency, respect, and professionalism

    Care for your team, and their families

    We are Concord!

    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

    Salary Range: $63,713.32 - $79,641.65 yearly

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Courtyard by Marriott Wayne

    Hotel with 122 Rooms

    A blend of comfort and convenience can be found at the brand-new Courtyard Wayne Fairfield. With a unique location in Northern New Jersey, our hotel provides easy access to a series of businesses and destinations including Willowbrook Mall, William Paterson University and Montclair State University. Our hotel is also just a short drive from the shows, historic buildings and various museums of New York City. After an eventful day, retire to our newly designed rooms and suites, where stylish décor and plush furnishings await your arrival. Our cozy beds with fluffy pillows and custom duvets inspire a good night's sleep. Accommodations are also equipped to meet your high-tech lifestyle and include complimentary Wi-Fi, plug-in panels and wall-mounted, flat-panel TVs. Satisfy morning and evening cravings at our on-site restaurant, The Bistro. Our eatery also serves cocktails and Starbucks® coffee. Whether in town for business or leisure, our Wayne, NJ hotel offers you a new way to make travel easier.