Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown

361 Queen Street

Ottawa, ON K1R 0C7

Canada

Telephone (613) 234-6363

Website www.hilton.com

Managed by Concord Hospitality Enterprises

Hotel with 346 Rooms

Managed By Concord Hospitality Enterprises

Current Job Openings

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Compensation: $52,000 to $65,000 per year

Description

Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends is required.

Key Responsibilities:

Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups

Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs

Collaborate with hotel departments to ensure flawless event execution and guest satisfaction

Generate new business through solicitation, networking, and follow-up with past clients

Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records

Lead pre-event, on-site, and post-event communications to ensure service excellence

Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods

Conduct site tours for prospective clients and facilitate client meetings as needed

Train, delegate, and guide staff to ensure smooth operation of events and service standards

Qualifications:

Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)

Strong communication, negotiation, and organizational skills

Ability to work a flexible schedule and thrive in a fast-paced environment

Guest-focused with attention to detail and a commitment to delivering outstanding service

Why Join Concord?

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

Medical, dental, vision, life, and disability insurance

Discounted hotel stays

Training, development, and career advancement opportunities

Eligibility for a performance-based bonus upon attainment of objectives

Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. At Concord, we value and support our associates, offering opportunities for growth while fostering a fun and engaging workplace.

Inspire greatness in your team

Encourage and support team members to reach their full potential

Create a work environment that is a Great Place to Work for ALL

Lead with integrity, transparency, respect, and professionalism

Care for your team, and their families

We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Artificial Intelligence (AI) is not used to screen, assess and select applicants.

Salary Range:$52,000 to $65,000 CAD per year.

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Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown

Hotel with 346 Rooms

The Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown, conveniently situated in downtown Ottawa, is steps from Parliament Hill with light rail transportation at the hotel’s front door for easy access too many points of interest including festival venues. The hotel features 173 extended-stay guest rooms under the Homewood Suites by Hilton banner and 171 units providing short-stay accommodations under the Hilton Garden Inn banner and a total of 4,500 square feet of conference space, a bar, restaurant, pool and fitness facility.