On-Site Guest Service Rep (Must be able to live on property )

WoodSpring Suites Jacksonville Campfield
Jacksonville, FL

Description

Key Responsibilities:

• Welcome guests and manage check-in/check-out procedures

• Answer phone calls, respond to guest inquiries, and handle reservations

• Resolve guest concerns quickly and professionally

• Support housekeeping and laundry operations as needed

• Monitor property to ensure safety, cleanliness, and guest satisfaction

• Enforce hotel rules and community guidelines

• Report maintenance issues or guest-related incidents to management

• Maintain a professional and reliable onsite presence

Qualifications:

• Previous hospitality, customer service, or property experience preferred

• Strong communication, problem-solving, and organizational skills

• Professional, dependable, and guest-focused

• Ability to handle multiple tasks independently

• Must be able to live onsite at WoodSpring Suites Campfield Commons

Benefits:

• Onsite housing included

• Utilities included

• Competitive hourly pay or salary (based on experience)

• Career growth opportunities within WoodSpring Suites and our nationwide hospitality network

Equal Opportunity Employer

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