Complex Director of Revenue Strategy

Hyatt Centric Brickell Miami
Miami, FL

Description

Concord Hospitality is seeking a Complex Director of Revenue Strategy to support the optimization of hotel performance across our portfolio. This strategic leadership role partners with Sales, eCommerce, and property teams to develop and execute revenue strategies that drive market share, profitability, and long-term growth.

Key Responsibilities:

• Lead weekly sales strategy meetings using brand and Concord revenue systems (e.g., One Yield, MRDW, MarRFP, Marsha, MarketVision, Hotelligence, OnQ R&I)

• Monitor segment-level performance and implement initiatives to drive revenue in challenged hotels

• Develop and train a cross-functional analyst team across multiple brand systems

• Conduct weekly 1:1s with analysts to review focus hotel strategies and individual development plans

• Ensure group and transient pace reports are integral to each hotel’s revenue process

• Maintain forecast accuracy within a 5% variance and provide training as needed

• Execute displacement analyses for long-term programs to ensure optimal revenue decisions

• Support package creation and seasonal promotions with community partnerships and value-driven offers

• Align hotel performance strategy with Regional Sales and eCommerce teams

• Oversee brand RFP processes to ensure pricing and account strategy align with production trends

• Analyze STR reports and prepare documentation for underperforming hotels

• Ensure PMS data integrity related to segment tracking and package setup

• Contribute to marketing plan development and monitor strategy alignment with market trends and demand

• Maintain records and content updates on the Concord Intranet (Sales page and special event calendars)

• Travel approximately 10% for property visits and strategy support

Qualifications:

• Strong background in revenue management across multiple brands and systems

• Proven ability to lead and develop high-performing analyst teams

• Deep understanding of pricing strategy, market analysis, and segment performance

• Proficiency in forecasting tools, STR reporting, PMS platforms, and revenue software

• Excellent collaboration and communication skills across departments and levels

  Why Join Concord?

  At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

  • Medical, dental, vision, life, and disability insurance
  • 401(k) with company match
  • Tuition assistance
  • Discounted hotel stays
  • Extensive training and career development opportunities

  We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.

  “We Are Concord!”

  We are an equal opportunity employer committed to diversity and inclusion.

  Pay Range: $112,000 - $141,000

Equal Opportunity Employer

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