Events, Food & Beverage Manager

Hilton Garden Inn San Marcos TX
San Marcos, TX

Description

Event & Banquet Oversight:

• Serve as the primary contact for all hotel events, including meetings, social gatherings, and catered functions.

• Create and manage Banquet Event Orders (BEOs), ensuring clear communication between Sales, Kitchen, and Front Desk teams.

• Supervise event set-up, execution, and breakdown to guarantee brand consistency and guest satisfaction.

• Conduct client walk-throughs, tastings, and post-event reviews to drive repeat business.

Food & Beverage Leadership:

• Oversee daily operations of the F&B department including breakfast, bar/lounge service, and banquet catering.

• Maintain inventory, order supplies, manage vendors, and control food and beverage costs.

• Ensure all food and beverage offerings meet Hilton Garden Inn standards and health/safety regulations.

• Support implementation of seasonal menus, bar promotions, and special hotel events.

Team Management & Culture:

• Recruit, train, and develop a high-performing F&B and banquet team.

• Prepare team schedules based on business levels and approved labor budgets.

• Foster a positive, guest-focused environment through hands-on leadership and Concord’s values.

• Conduct team huddles, evaluations, and coaching for continued development and accountability.

Financial Responsibilities:

• Monitor department budgets and support forecasting for labor, food cost, beverage cost, and banquet profitability.

• Assist with billing accuracy, event deposits, and reconciliation with Sales/Accounting.

• Track performance metrics such as guest satisfaction scores (GSS), upsell revenue, and event feedback.

• 2+ years of experience in food & beverage or banquet/event management, preferably in a hotel setting.

• Prior knowledge of Hilton brand standards and banquet operations.

• Strong leadership, communication, and time management skills in a hospitality environment.

• Familiarity with hotel systems (OnQ, Delphi, Micros) and Microsoft Office Suite.

• Flexibility to work varied schedules including early mornings, evenings, weekends, and holidays.

• Competitive base salary

• Paid time off & holiday pay

• Health, dental, vision, and life insurance (based on eligibility)

• 401(k) with company match (after qualifying period)

• Hilton Team Member Travel Discounts

• Career development opportunities with Concord Hospitality

Hilton Garden Inn San Marcos is proudly managed by Concord Hospitality, an award-winning hotel management company known for a culture built on integrity, service, and heart. We’re committed to excellence and developing leaders in hospitality. If you thrive in a fast-paced, people-first environment — we want to meet you.

Equal Opportunity Employer

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