Restaurant Outlet Manager - , Little Rock, AR

Capital Hotel
Little Rock, AR

Description

We are hiring a Restaurant Outlet Manager at the Capital Hotel in Little Rock, AR!

Responsibilities:

• Analyzes and monitors profit and loss statements.
• Assists promotional and operational efforts to maximize achievement of sales.
• Avoids excess and detect waste for optimum profit without affecting the company’s performance.
• Conducts performance evaluations and training sessions with each manager within the food and beverage department.
• Ensure effective departmental communication and information systems through logs, department meetings and hotel meetings.
• Ensures proper staffing procedures to ensure the highest possible payroll productivity at the lowest possible costs in keeping with the standards of Concord Hospitality operation.
• Ensures that management in the food and beverage discipline is covering all hours of every shift to ensure constant supervision of each department.
• Establishes, directs, and reviews liquor procedures to ensure adequate security and accountability, presentation and service performance.
• Focuses on safety and health standards in order to make sure that their teams have good knowledge on safe working condition.
• Handles or assists with any guest related complaints, as well as coordinates the follow up on those complaints.
• Interacts with guests and customers in order to make sure that satisfaction and promotion of facilities and services are adequately met.
• Interviews and hires new personnel, if immediate manager for certain department is not available, when needed.
• Participates actively as a member of the property’s Leadership team.
• Organizes and conducts meetings for staff and implements trainings for employees as needed.
• Oversees administrative duties consisting of scheduling, payroll, inventory, coding invoices, etc.
• Participates in community activities, associate functions, and guest events.
• Participates in Monthly departments meetings, Property MOD program, Weekly staff meeting, Weekly food and beverage meetings, Monthly inventories, Leadership Team meetings.
• Participates in the development of the hotel expense budget for F&B Department.
• Promotes and ensures the upkeep of the Food & Beverage department’s training procedures and personnel development.
• Provides associates with the necessary tools or equipment they need to perform their job.
• Provides disciplinary action when, and if, necessary.
• Provides for a safe work environment by following all safety and security procedures and rules.
• Reads, learns, understands, and refers to the Standard Operating Procedures.
• Remains knowledgeable and practices food and liquor federal, state, and local laws and regulations.
• Understands hotel emergency procedures and acts accordingly in the event of an emergency or accident at the hotel.
• Oversees development and implementation of training plans to ensure a high quality presentation and level of customer service.
• Oversees development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation.
• Reviews and approves all food and beverage department reviews, hires, job transfers, warning notices, counseling sessions and terminations.
• Supervises, guides, and trains all management level associates in the food and beverage discipline.
• Conducts monthly inventories with their supplies and maintain an optimum stock level so as to meet their customer’s demand.
• Works with individual vendors, ensuring services and invoices match, identifying the best prices for supplies.
• Follows the rules as found in the Concord Hospitality Associate Handbook.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.