In-Room-Dining Server
Capital Hotel
Little Rock, AR
Little Rock, AR
Capital Hotel
111 W Markham Street
Little Rock, AR 72201
Telephone (501) 374-7474
Website capitalhotel.com
Managed by Concord Hospitality Enterprises
Compensation: $10.00 to $14.00 per hour
Description
We are hiring a In-Room-Dining/Room Service Server!
As a Room Service Server you must love to make people smile, have a welcoming nature and like working in a face paced environment. Serving is in your blood and delivering a great meal and presenting it to your room guests makes you happy! Our guests will expect you to be a food & beverage professional using formal greetings as you arrive, explaining the meal provided and offering up any additional information needed to make the guest’s stay memorable. Our Room Service Servers must know and follow the hotel’s established safety and security polices and procedures. Anticipate problems and notify management as needed. ServSafe certificate/alcohol training is required.
Role Responsibilities:
The Server performs guest service in hotel guest rooms and can be utilized in the main dining room as needed or bistro or food service outlet areas. They ensure that all food is delivered at proper temperature by having a responsive attention to orders ready for delivery from the kitchen. The server must be organized and detailed oriented to deliver orders including all necessary utensils, dishware and added condiments. The server cheerfully serves guests, explains the contents of the meal as well as checks for satisfaction. The server has thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.
Responsibilities and essential job functions include but are not limited to the following:
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Capital Hotel
94 Room Hotel
Our Story
“…it is a capital enterprise located in a capital building…and I trust will prove a capital success…”
These words, we lovingly refer to as the first Capital Idea, inspired the birth of a hotel that has remained Little Rock’s “front porch” for 140 years. Since the 1876 debut many other Capital Ideas have found their way into the hotel through numerous renovations and the most recent full restoration completed in 2007. The culmination is the uncompromising comfort and convenience of a modern luxury hotel without any compromise of its rare historic character.
The inspiration for our customer service is our dedication to personal attention and care often found when visiting friends and family. Instead of rehearsed scenarios, guests are personally greeted, welcomed, and immersed in an approach to service we call Southern Comfortable. Not surprisingly, “Be Huggable” is regarded as the North Star of our core values.