Director of Catering and Conference Services
Downright Austin, A Renaissance Hotel
Austin, TX
Austin, TX
Downright Austin, A Renaissance Hotel
701 E 11th Street
Austin, TX 78701
Website www.marriott.com
Managed by Concord Hospitality Enterprises
Description
- Solicit new and existing accounts to meet/exceed revenue goals. This will consist of telephone solicitation, outside sales calls, site inspections and written communications. Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel.
- Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
- Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.
- Prepare and execute strategies to meet/exceed guest satisfaction targets.
- Create and implement quarterly hotel key selling objectives and maximize profitability; analyze current/potential market and sales trends and coordinate all activities to maintain and increase revenue and market share, and increase business volume during off-peak periods.
- Ensure participation at trade shows and key sales missions/events locally and nationally to promote new business opportunities and increase sales for the hotel. Create and develop special events and sales blitzes to showcase the hotel to potential clients.
- Provide the highest levels of customer service to internal partners and external clients at all times.
- Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.
- Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO’s, billing details, and other integral aspects of groups and events.
- Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.
- Gain knowledge of hotel’s food and beverage products, pricing and presentation, and learn about the hotel’s function space, audio visual, and any other details related to event success.
- Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
- Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
- Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals.
- Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.
- Carry out any reasonable requests made by Management, and seek to comply with company’s policies and procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Downright Austin, A Renaissance Hotel
367 Room Hotel
Stay and play at downtown Austin's newest hotel located near University of Texas at Austin's campus. Downright Austin, a Renaissance Hotel offers 367 rooms and suites that are bold and inviting, featuring views of the Texas State Capitol and downtown. From our style to our hospitality, we're full of unexpected delights. Soak in the sun at our urban oasis: a resort-style outdoor pool surrounded by our lush Lawn. We're a vibrant destination with over 17,000 sq ft of indoor and outdoor event space in Austin, TX; including the Capitol Ballroom for up to 1,200 guests, plus multiple breakout rooms and outdoor venue options. Downright, the most convenient downtown Austin hotel, is within walking distance of 6th street nightlife, UT campus & stadium, the Moody Center, concert venues (Mohawk, Waterloo, Stubbs), and the Capitol. Toss your keys to the valet or ditch your car in our on-site parking garage. Check-in to the new hotel that is absolutely, positively, Downright Austin