Sales and Catering Coordinator

Springhill Suites & TownePlace Suites Columbus Easton
Columbus, OH

Description

We are hiring a Sales and Catering Coordinator.

Our Sales and Catering Coordinators are important to the hotels success because they are a direct link between the front desk and our sales team. As the Sales and Catering Coordinator you are assisting our incoming reservation calls for groups and meetings, as well as assisting the sales team with contracts, room blocks and communication with the rest of the hotel team to assure our guests and corporate clients receive exactly what we promised! And because Concord believes in promotion from within, many of our sales coordinators today become tomorrow’s sales managers and future Director of Sales!

Key Role Responsibilities:

Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO’s, billing details, and other integral aspects of groups and events.

Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.

Gain knowledge of hotel’s food and beverage products, pricing, and presentation, and learn about the hotel’s function space, audio visual, and any other details related to event success.

Learn and use digital sales systems (i.e. CI/TY, Fosse, etc.) and understand the hotel’s revenue strategies (i.e. product pricing, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties.

Create, maintain and manage Social Media content, partnering with the corporate Digital Marketing team to schedule and communicate in advance any social media scheduling and needs.

Due to the nature of groups and events, be willing and able to attend customer functions as needed. The Sales & Catering Coordinator may be required to work varying schedules and at varying locations required by needs of the business.

Most tasks performed by the Sales & Catering Coordinator are conducted independently and with minimal direct supervision, or in a team environment with the employee acting as a team leader. Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and adopt an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.