Banquet Captain
The Alloy - a Doubletree Hotel
King of Prussia, PA

The Alloy - a Doubletree Hotel

301 West DeKalb Pike

King of Prussia, PA 19406

Telephone (610) 337-1200

327 Room Hotel
Managed By Concord Hospitality Enterprises

Compensation: $15.00 per hour

Description

The Alloy a DoubleTree by Hilton is hiring a Banquet Captain! This is a full-time hourly supervisory role with great pay and benefits.

Our ideal candidate has prior Banquet Captain/Supervisory experience in hotels or catering venue. The role would primarily focus on banquets but the candidate must be willing and able to fill in as needed as a Restaurant Supervisor

The hourly rate for this position is $15.00/hour plus 15% gratuity. Our benefits package includes medical, dental, vision, company paid life insurance, short term disability, long term disability, 401k package, PTO, paid holidays, pet insurance, discounted hotel rooms & much more!

We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

The Banquet Captain is responsible for the supervision of the Banquet staff. The Banquet Captain coordinates all food and beverage service with the Banquet Manager to ensure excellent guest service.

Essential Functions

  • Provide exceptional guest service to all customers.
  • Leads the team with motivation and direction and assures that all standards of quality are in place
  • Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
  • Participate in good communication with guests with questions regarding the menu.
  • Deliver food and beverages from staging areas to guests as needed to assist the team
  • Assist other servers during peak periods in delivering food and guest requests.
  • Can train others on serving plated, and reception style meal services (training provided)
  • Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.
  • Respond promptly and courteously to any requests.
  • Oversee Setup, execution, and clean-up for an event.
  • Performs side work to prepare for upcoming events.
  • Assures all service areas are kept clean and safe at all times
  • Maintain a professional and personable appearance.
  • Perform other duties as assigned.
  • Here are some reasons our associates like working for us:

    Benefits (Full Time Associates only)

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

    Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

    The Alloy - a Doubletree Hotel

    327 Room Hotel

    Modern Comfort Meets Historic Luxury

    Join us at the Alloy, where lavish amenities and utmost comfort is never far out of reach. Experience a fusion of modern and historic touches in every stylish detail. Our guest rooms are complete with luxurious linens and elegant touches that are guaranteed to make you feel right at home and recharged in no time.