Assistant Housekeeping Manager
Courtyard Edmonton Downtown
Edmonton, AB, Canada

Courtyard Edmonton Downtown

One Thornton Court
99 Street and Jasper Avenue

Edmonton, AB T5J 2E7

Canada

Telephone (780) 423-9999

188 Room Hotel
Managed By Concord Hospitality Enterprises

Description

We are hiring an Assistant Housekeeping Manager!

As the Assistant Housekeeping Manager, you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property’s cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property’s high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels.As a Manager, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest’s needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.

Ideal candidates:

  • Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.
  • Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
  • You take pride in your work.
  • You like being in the driver’s seat and leading others to success
  • You are actively engaged and passionate about where you work
  • You work with professionalism and integrity.

    Here are some reasons our associates like working for us:

    Benefits (Full Time Associates only):

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

    You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations.

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

    Compensation:

    $36,000 - $45,000 / per year

  • Courtyard Edmonton Downtown

    188 Room Hotel

    Conveniently located downtown Edmonton hotel

    The Courtyard Edmonton Downton Hotel is a modern and stylish hotel located in the heart of Edmonton, Alberta, offering a perfect blend of comfort, convenience, and contemporary amenities. Situated along the banks of the North Saskatchewan River, close to the city's major attractions and several shopping, dining, and entertainment options. The hotel boasts spacious, well-appointed rooms and suites designed for comfort and relaxation. Each room typically includes plush bedding, modern furnishings, high-speed internet, and flat-screen TVs. Some rooms feature river views and spacious workstations, catering to both business and relaxation needs. The Courtyard Bistro offers a delicious selection of breakfast and dinner options, serving up fresh, locally inspired dishes. There's also a 24-hour market for quick bites, snacks and beverages. In-house restaurant River Bistro offers contemporary bistro-style serves fresh, locally sourced ingredients with a focus on comfort, quality, and seasonal dishes, making it a great option for both casual dining and special occasions. One of the standout features is the outdoor patio, which offers stunning views of the surrounding downtown area and river valley.