Description

We are looking for people that have a passion to serve others! Working in our guest reception area means you are at the hub of the hotel with the most interaction with our guests. You will be responsible for maintaining a safe and clean pool area. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Job Summary:

To serve and assist guests during their stay by creating a memorable and efficient arrival, check in, departure and overall stay experience. To handle guest requests including help with luggage, transportation, information and other

RESPONSIBILITIES:

1. Read and match luggage tags, write claim tickets and detach portion to give to guest

2. Escort customers to accommodations, visually inspect room and respond to any guest requests.

3. Organize and store luggage as necessary in a designated area

4. Answer questions and offer assistance giving accurate information regarding all hotel service to the guests

5. Ensuring that the swimming pool, furniture, and facilities are clean and safe.

6. Providing guests with towels, shade, refreshments, and attending to their requests.

7. Performs any other job related duties as assigned.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Salary rate: $13.00 per hour - $15.60 per hour