Night Auditor
TownePlace Suites Baltimore BWI Airport
Linthicum Heights, MD

TownePlace Suites Baltimore BWI Airport

1171 WINTERSON ROAD

Linthicum Heights, MD 21090

Telephone (410) 694-0060

136 Room All Suite
Managed By Concord Hospitality Enterprises

Night Auditor

TownePlace Suites Baltimore BWI Airport

Description

We are hiring a Night Auditor

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision, so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Pay $15.50 - $17 per hour based on experience.

Role Responsibilities:

As a Front Desk Night Auditor, you have the responsible to give our guests the best hospitality experience they can have by:

Processing credit card transactions and other (restaurant, events, lounge) for the day

Handling phone system, transferring calls, reservations, etcc

Verify, balance and review hotel room availability

Perform Check-in and Check-out procedures

Administer guest payment policies and look for errors from the day shifts

Prepare folios for the morning departing guests

Maintain overall lobby appearance and assist with AM breakfast set up if needed

Be versed in all hotel emergency procedures

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

TownePlace Suites Baltimore BWI Airport

136 Room All Suite

Savor the comforts of home at our hotel in Linthicum, MD

Experience a convenient extended stay at TownePlace Suites Baltimore BWI Airport, the first hotel in Maryland to earn a LEED Gold Certification. Our Linthicum hotel provides the comforts of home and a free shuttle to and from Baltimore/Washington International Thurgood Marshall Airport, just 2 miles away. Easily explore top area attractions such as the National Electronics Museum, University of Maryland, Arundel Mills and Live! Casino & Hotel. Unwind at the end of the day in our spacious, apartment-style suites featuring full kitchens, complimentary Wi-Fi and separate areas for working, sleeping and cooking. Start the day with a satisfying meal at our free hot breakfast buffet, serving a selection of hearty and healthy options. Easily stick to your exercise schedule at our 24-hour fitness center with free weights, cardio equipment and yoga mats. Reserve our meeting room for a business training of up to 16 guests. TownePlace Suites Baltimore BWI Airport is the ideal Linthicum extended-stay hotel in Maryland.