Preventative Maintenance
Hyatt House Raleigh North Hills
Raleigh, NC
Raleigh, NC
Hyatt House Raleigh North Hills
160 Park at North Hills Street
Raleigh, NC 27609
Telephone (919) 363-0771
Website www.hyatt.com
Managed by Concord Hospitality Enterprises
Preventative Maintenance
Hyatt House Raleigh North Hills
Description
SUMMARY: Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required.
Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property
room preventative maintenance procedures and standard guidelines. Follow all company safety and security policies
and procedures; complete safety training and certifications.
RESPONSIBILITIES: Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Use proper
equipment, wear appropriate personal protective clothing, and employ correct lifting procedures, as necessary, to
avoid injury.
Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer,
pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety
personnel.
Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
Complete appropriate safety training and certifications to perform work tasks.
Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
Protect the privacy and security of guests and coworkers.
Follow company and department policies and procedures.
Maintain confidentiality of proprietary materials and information.
Protect company tools, equipment, machines, and other assets in accordance with company policies and
procedures.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with
company policies and procedures.
Address guests’ service needs in a professional, positive, and timely manner.
Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Comply with quality assurance expectations and standards.
Perform physical tasks such as reaching over head or below the knees, including bending, twisting, pulling and
stooping. Must be able to move, lift, pull, carry, or push objects weighing less than or equal to 50 pounds without
assistance.
Perform preventative maintenance on hotel equipment as required and miscellaneous minor repairs such as
tightening loose toilet seats, changing light bulbs, and patching holes in walls.
Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required,
including flipping mattresses, vacuuming behind and underneath furniture, deep cleaning carpet, touch-up painting,
dusting, cleaning bathrooms, ensure that all appliances are present in the room and in working order, cleaning and
replacing light fixtures, and inspecting grout/caulking.
Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property
room preventative maintenance procedures and standard guidelines.
Report any serious maintenance problems, unusual findings, or safety hazards immediately to the
manager/supervisor.
Perform other reasonable job duties as requested by manager.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Hyatt House Raleigh North Hills
137 Room Extended Stay
Our Hotel
Hyatt House Raleigh North Hills hotel is nestled in the heart of vibrant North Hills, Raleigh’s premier destination for shopping, dining and entertainment. Designed with guests in mind, our residentially inspired suites include separate living rooms with a cozy sleeper sofa and full-size kitchens featuring a refrigerator, microwave and stove top. Whether visitors are in town for a night or a week, we provide attentive, thoughtful service and all the comforts of home.
Each guest room and suite at Hyatt House Raleigh North Hills includes the residential touches that make spaces feel homey and comfortable.
- 137 rooms, with studio guest rooms, and residential-style one and two bedroom suites
- Seasonal outdoor pool
- 24-Hour Workout Room
- 24-hour coin-operated laundry room
- Sun deck with lounge seating
- Patio and fire pit