We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

Assisting guests efficiently, courteously and professionally at all times.
Maintain a high level of service and hospitality.
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
Handle guest mail and messages with respect to privacy and professionalism.
Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
Be a great communicator to various departments and management on guest comments and concerns.
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

Looking for flexibility with 2nd and 3rd shift availability.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

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WoodSpring Suites Fort Myers - Cape Coral

75 Room Extended Stay

Take in the convenience of staying longer in Fort Myers, FL

Hotel rates get lower the longer you stay at WoodSpring Suites® Fort Myers – Cape Coral extended stay hotel in Fort Meyers, FL. We offer affordable convenience right off I-75 close to restaurants, shops and golf courses. Our 100% smoke-free hotel is a quick drive from the Everglades and beaches along the Gulf of Mexico. Enjoy the ease of accommodations designed for long-term travelers like nurses, construction workers, government employees, military personnel and students.

Our spacious suites include a living area ideal for relaxation. Watch your favorite programs on a flat-screen TV or by connecting to free WiFi available throughout the hotel. The in-room kitchen is complete with a full refrigerator and freezer, microwave, 2-burner stovetop, prep area, and plenty of cabinets and storage space. Pet-friendly accommodations are bookable for a small fee, making it a breeze to bring your four-legged friend on your trip. Plus, guest laundry facilities make it easy to wash personal items at your convenience. Free parking, conveniently located vending machines and a 24-hour fitness center are some of the additional perks of staying with us. Additional housekeeping items and services are available at the front desk for a fee. These are just a few of the many ways we want you to feel at home during your visit to Fort Myers.

Hotel at a Glance

Conveniently located off I-75

1 mile to Edison Mall

Close to restaurants, shops, golf courses and beaches

Pet-friendly rooms available

In-room kitchen with full refrigerator and freezer

Free WiFi and free parking

Low weekly and monthly rates available

Pet Policy

Pets Allowed. Pet Charge 10 USD Per Pet,Per Night. Pet limit 2 Pet Per Room. Max 75 Pounds. Dogs only.

Amenities to help you stay awhile

Our smartly designed extended stay hotel includes the amenities you need to relax in comfort. Enjoy connecting to free WiFi in your guest suite or anywhere throughout our property. Conveniently located vending machines and guest laundry facilities make it easy to feel at home. Keep up with your workout in our equipped gym open 24 hours a day. Additional linen exchange and kitchen packs are available for an additional fee at our front desk. Visit the front desk for linen exchange or to schedule additional cleaning for a small fee when you want housekeeping beyond the biweekly cleaning included with your stay. Don’t forget our low weekly and monthly hotel rates that get lower the longer you stay.