Night Auditor
SpringHill Suites Columbus OSU
Columbus, OH
Columbus, OH
SpringHill Suites Columbus OSU
1421 Olentangy River Road
Columbus, OH 43212
Telephone (614) 297-9912
Website www.marriott.com
Managed by Concord Hospitality Enterprises
Twitter twitter.com/concordhotels
Night Auditor
SpringHill Suites Columbus OSU
Description
We are hiring a Night Auditor!
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
This is a Full-Time Position and the current days are Sunday, Monday, Wednesday, Thursday and Friday. We may have some flexibility in switching some days so that they two days off are in a row.
This is an overnight position and the hours are 11 p.m. to 7 a.m.
Role Responsibilities:
As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:
Processing credit card transactions and other (restaurant, events, lounge) for the day
Handling phone system, transferring calls, reservations, etcc
Verify, balance and review hotel room availability
Perform Check-in and Check-out procedures
Administer guest payment policies and look for errors from the day shifts
Prepare folios for the morning departing guests
Maintain overall lobby appearance and assist with AM breakfast set up if needed
Be versed in all hotel emergency procedures
Here are some reasons our associates like working for us:
Benefits
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
SpringHill Suites Columbus OSU
136 Room All Suite
Our Hotel
Visitors can stretch out in our newly renovated spacious suites filled with thoughtful amenities at the SpringHill Suites Columbus OSU hotel conveniently located to The Ohio State University, James Cancer Research Hospital and The Ohio State University Wexner Medical Center. Just minutes to Downtown Columbus and other Columbus attractions such as the Nationwide Arena District, Short North, Huntington Park, COSI and German Village. Guests will find plenty of room to work, eat or just relax in our suites with separate living area, 37' flat screen LCD HD TV, microwave, mini-fridge and free wireless high speed internet. We invite our guests to revitalize each morning with our complimentary hot breakfast buffet serving fresh options. During downtime, our guests can take a dip in our indoor pool or unwind in our on-site Fitness Center. Our Business Center and Market are open 24 hours for convenience.