Front Desk Guest Manager
Wyndham Pittsburgh University Center
Pittsburgh, PA
Pittsburgh, PA
Wyndham Pittsburgh University Center
100 Lytton Avenue
Pittsburgh, PA 15213
Telephone (412) 682-6200
Website www.wyndhamhotels.com
Managed by Concord Hospitality Enterprises
Current Job Openings
- Housekeeper - Room Care (Oakland)
- Banquet Server (Oakland)
- Front Office Agent (Oakland)
- Banquet Setup
- Restaurant Server at (Oakland)
- Houseperson (Overnight)
- Banquet Bartender - Hotel (Oakland)
- Banquet Captain / Restaurant Supervisor
- Laundry Attendant at (Oakland)
- Lounge Bartender
- Front Desk Guest Manager
Front Desk Guest Manager
Wyndham Pittsburgh University Center
Compensation: $55,000 per year
Description
We are hiring a Front Desk or Guest Care Manager
We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our FOM’s advance in a couple years to Assistant General Manager roles!
Role Responsibilities:
The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow.
Essential Job Functions:
Here are some reasons our associates like working for us:
Benefits:
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Wyndham Pittsburgh University Center
251 Room Hotel
Hospitality Major
Stay, play and work, steps from Pittsburgh’s renowned universities and hospitals.
Conveniently located on the University of Pittsburgh campus and within walking distance to UPMC and Carnegie Mellon University, our 100% non-smoking hotel makes the ideal home base when visiting Pittsburgh’s renowned hospitals and colleges, corporate offices, sports events, and cultural attractions.
Unwind with plush bedding and modern conveniences including free WiFi, and make the most of your stay with our free area shuttle, heated indoor pool and fitness center, business center, and onsite restaurant and lounge.