Description

We are hiring an on property Director of Revenue who will be responsible for maximizing overall room revenue for two hotels in Orlando, FL through the development, implementation and execution of effective inventory and pricing strategies based on demand factors and competitor analysis with the consistent goal of gaining market share. Brand experience in both Marriott and IHG is a must.

Responsibilities for each hotel:

• Lead Daily and Weekly Revenue Strategy Meetings utilizing Concord and Brand Revenue Systems and Tools. Managing revenue by segment with key initiatives against each will be the cornerstone to consistent goal achievement.
• Daily strategic and direct inventory management to include analysis and tracking of daily pickup, turndowns, market pricing, inventory strategies, and demand pattern changes.
• Maintain a weekly transient pace that extends out 60 days and is stored on the company database. Include the pace report in the weekly revenue meeting for analysis of trends.
• Maintain a strong understanding of the local economy and how national changes are affecting travel patterns.
• Contribute to the preparation of a rooms forecast, day by day, 90 days out maintaining accuracy of 4% or less.
• Prepare for and participate in monthly ownership meetings.
• Work collectively with Director of Sales & General Manager to maximize hotel revenues.
• Consistently monitor inventory and influence demand in this ever changing market.
• Execute displacement model for large programs, ie: 6 months or longer, to make sound decisions.
• Ensure that all merchant, retail, opaque or bundled channels are in alignment with strategy. Relationships with market managers are owned by the Director of Revenue as well as strong relationships with Concord Ecommerce partners to understand any SEO or PPC initiatives in place.
• Mentor the team on effective package creation including partners in the community, value offerings, and seasonal demand generation.
• Review the month end brand Reservations reports to identify any challenges to the booking process from the respective Brand Reservations office.
• Review the AG360 weekly to identify opportunities for demand generation or share enhancement to be provided to the sales team.
• Understand all current brand promotions to identify which ones would best fit the hotel strategy objectives.
• Be knowledgeable of occupancy, average rate, and REVPAR goals including ranking and penetration goals. Be aware of key strategies that drive performance in each area.
• Monitor the brands RFP Process to ensure timely participation and effective account execution relative to pricing, pattern, and production.
• Maintain basic knowledge of PMS systems and reporting for all hotels that relate to revenue reporting in order to ensure accurate segment tracking, package setup and adjustment tracking.
• Provide specific monthly critiques relative to STR performance.
• Must be able to maintain positive and constructive relationships with Hotels Leaders, Regional Teams, Corporate staff, and all Brand Liaisons
• Assist with the Marketing Plan relative to Revenue Management Statistics. Monitor action plans objectives relative to hotel defined strategy in order to meet financial objectives quarterly. Ensure that strategies are aligned with the needs of the hotel and demand trends in the market. Ensure the special event calendar from the Marketing Plan is reviewed updated monthly.
• Review of DaySTAR and monthly STAR reports for analytical assessment with Corp Sales team to track effectiveness of current sales initiatives.
• Ensure that the GRC totals in Delphi are in parity with group data in the CRS systems. Identify any variances that need to be researched by DOS.
• Orlando market experience preferred.
• Must have both Marriott & IHG Revenue Management Experience

Benefits:

We offer competitive wages and our full-time associates are eligible to enroll in our comprehensives benefit package, which includes medical/ dental/vision plans, complimentary life insurance with options for enhancements, ST/LT disability offerings, a 401K plan with company match, tuition assistance, plus training & development as well as career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord! ”We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Pay Range: $77,093 - $96,366