Front Desk Clerk - Open Availability Required
WoodSpring Suites Smyrna La Vergne
Smyrna, TN

Part-Time

Description

Responsibilities:

  • Assist guests efficiently, courteously, and professionally at all times
  • Maintain a high level of service and hospitality standards
  • Promptly address guest concerns and ensure satisfaction in a timely manner
  • Post guest charges, collect payments, and follow cash handling procedures
  • Handle guest mail and messages with respect to privacy and professionalism
  • Stay knowledgeable about the hotel brand, travel programs, and special offers
  • Communicate guest feedback effectively to departments and management
  • Respond quickly to calls, lobby visitors, and team members needing assistance
  • Maintain full knowledge of hotel safety and emergency procedures
  • Qualifications

  • High school diploma or equivalent preferred
  • Prior hospitality or customer service experience is a plus
  • Strong interpersonal and communication skills
  • Ability to multitask and remain professional in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Flexibility to work varied shifts, including evenings, weekends, and holidays
  • Benefits (Full-Time Associates Only)

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities
  • Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

    Our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    WoodSpring Suites Smyrna La Vergne

    Extended Stay

    Affordable extended stay suites in Smyrna, TN

    WoodSpring Suites® Smyrna-La Vergne is an extended stay hotel conveniently located off Interstate 24. We offer accommodations designed for guests planning to stay for a week, month or longer. Amenities include free WiFi, free parking, free coffee, an onsite laundry facility, a fitness center and vending machines. Each of our furnished suites has its own kitchen—complete with a microwave, cooktop, full-size refrigerator and freezer, dishwasher and a prep sink.

    Our location makes it easy to get to wherever you need to go in the Nashville metro area. Nashville International Airport is just 20 minutes away, while Rock Springs Park, Gregory Mill Park and the Country Music Hall of Fame and Museum are all nearby. Several grocery and convenience stores are also close to our hotel, including Chico's Mercado, Kroger and Food Lion.