Assistant General Manager

Courtyard Lyndhurst Meadowlands
Lyndhurst, NJ

Description

We are hiring an Assistant General Manager!

We are seeking a passionate leader with a strong background in hospitality and customer service, who excels at coaching and developing teams to achieve outstanding results. This dynamic Assistant General Manager will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation, ensuring a solid return on investment. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations.

Responsibilities:

Ensures that all brand standards are being maintained in each area of the property.

Oversees the operation of all hotel property departments.

Maintains current licenses and permits as prescribed by local, state and federal agencies.

Provides a safe working environment in compliance with OSHA/MSDS.

Ensures compliance with all corporate accounting procedures.

Cover front desk shifts as needed.

Ensures each department has accurate and complete inventory and all supplies are maintained..

Assists and approves department managers scheduling against guest and hours/occupied room goals.

Assist team supervisors and managers with constructive coaching and counseling.

Focused on guest satisfaction scores and strategies to improvements.

Provides excellent customer service by being readily available/approachable for all guests.

Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.