Are you passionate about providing outstanding hospitality? As a front desk associate, you’ll be at the heart of the hotel, creating meaningful guest experiences with your proactive, responsive, and caring approach. If you love engaging with people, have a welcoming personality, and take pride in responsibility, this role is for you! At Concord Hospitality, we foster a culture where every team member is valued and respected. Role Responsibilities: As a Front Desk or Guest Services Clerk, you’ll ensure guests have the best stay by: Assisting guests with professionalism, courtesy, and efficiency. Maintaining high service and hospitality standards. Addressing guest concerns promptly to ensure satisfaction. Processing payments and following all cash-handling procedures. Managing guest mail and messages with privacy and professionalism. Being knowledgeable about the hotel brand and loyalty programs. Communicating guest feedback to departments and management. Handling calls, lobby visitors, and team member requests efficiently. Understanding hotel safety and emergency procedures. Why Concord? Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We believe in creating a great work environment where associates feel valued. At Concord, we live by our Associate First philosophy and show our appreciation through engaging activities, career development, and a team that truly cares.
Great Opportunity to bring your culinary skills to one of North America’s fastest growing hospitality companies – Concord Hospitality Enterprises. This position of hotel Cook means you’ll be tempting the palettes of our guests with your attention to detail in presentation, quality, and safe serving temperatures.
We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
• Ensure the cleanliness of all dishware. Carefully wash by hand, and safely and skillfully operate the washing equipment, to thoroughly clean all service ware, cookware and utensils, including polishing stainless and silver ware.
