Starbucks Manager

Raleigh Marriott City Center
Raleigh, NC

Description

We are seeking a motivated and customer-focused Starbucks Store Manager to lead our store team in delivering the exceptional Starbucks experience. In this role, you will oversee daily store operations, coach and mentor partners, and ensure a welcoming environment for our guests.

Key Responsibilities:

• Lead and develop the store team, providing coaching, training, and performance feedback

• Maintain high standards of customer service and ensure a positive guest experience

• Oversee daily store operations including opening/closing procedures, cash handling, and inventory management

• Monitor product quality and presentation, ensuring all beverages and food items meet Starbucks standards

• Manage scheduling and labor to optimize productivity and meet financial targets

• Build and maintain strong relationships with partners, fostering a positive, inclusive, and team-focused culture

• Analyze sales trends and implement strategies to drive revenue and operational efficiency

• Ensure compliance with all health, safety, and store policies

Qualifications:

• Previous retail or food service management experience, preferably in a high-volume environment

• Strong leadership, communication, and organizational skills

• Passion for customer service and team development

• Ability to work flexible hours, including weekends and holidays

Why Concord?

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance

• 401(k) with company match

• Tuition assistance

• Discounted stays at Concord managed hotels

• Training, development, and career advancement opportunities

Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. At Concord, we value our associates, support growth, and create a fun, engaging work environment.

Inspire greatness in your team

Encourage and support team members to reach their full potential

Create a work environment that is a Great Place to Work for ALL

Lead with integrity, transparency, respect, and professionalism

Care for your team, and their families

We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.