Banquet Server - Hotel
The Ben, Autograph Collection
West Palm Beach, FL

On-Call

Description

Job Title: On-Call Banquet Server

Location: The Ben, West Palm Beach – Autograph Collection

Position Type: On-Call / As-Needed

Join the Story of Exceptional Hospitality

At The Ben, Autograph Collection, every moment is a story waiting to unfold. Inspired by the legendary Byrd “Birdie” Dewey and her famed Ben Trovato Estate, our hotel is a destination where elegance meets warmth, and every guest experience is curated with care and sophistication.

Banquets and events at The Ben are more than gatherings—they are elevated experiences. As an On-Call Banquet Server, you are a key storyteller, helping transform weddings, corporate events, and social celebrations into unforgettable moments of refined hospitality.

About the Role

In this role, you will provide attentive, polished service for a variety of events, ensuring each guest interaction reflects the luxury standards of The Ben. With agility, discretion, and professionalism, you’ll support our team in delivering seamless event experiences, from set-up to service and clean-up.

This is an ideal position for individuals who thrive in dynamic environments, enjoy interacting with guests, and take pride in contributing to remarkable events.

Key Responsibilities
  • Deliver exceptional, anticipatory service to all banquet guests, consistently reflecting The Ben’s elevated standards.

  • Assist in the set-up and breakdown of event spaces, ensuring adherence to Banquet Event Orders and attention to detail.

  • Serve food and beverages with precision, elegance, and discretion.

  • Maintain cleanliness and organization of banquet and service areas throughout events.

  • Support event teams in coordinating guest needs, special requests, and last-minute changes.

  • Collaborate with culinary, banquet, and management teams to ensure smooth event execution.

  • Follow all health, safety, and sanitation guidelines, maintaining a safe and polished environment.

  • Exhibit flexibility with scheduling, including evenings, weekends, and holidays as needed.

Qualifications
  • Previous experience in banquet, catering, or fine dining service preferred.

  • Professional demeanor, polished presentation, and excellent interpersonal skills.

  • Ability to stand for extended periods and lift trays, equipment, or linens as required.

  • Dependable, team-oriented, and adaptable in a fast-paced, dynamic environment.

  • Commitment to delivering refined, luxury guest experiences with grace and attentiveness.

Why Join The Ben

At The Ben, Autograph Collection, hospitality is an art form, and every associate plays a role in crafting unforgettable moments.

On-Call Associates Enjoy:

  • Competitive hourly pay

  • Opportunities to work in a luxury, story-rich environment

  • Exposure to high-profile events and fine dining service

  • Professional growth and development within a premier hospitality brand

Be part of West Palm Beach’s most enchanting events, where your service creates moments guests will cherish forever.

📍 Apply today and help bring The Ben experience to life, one celebration at a time.

🔗 www.thebenwestpalm.com

Qualifications

Behaviors
  • Team Player: Works well as a member of a group (Preferred)
  • Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
  • Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
Motivations
  • Preferred

    Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Ben, Autograph Collection

Hotel with 208 Rooms

Our Hotel

Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55' Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.