Banquet Houseman
The Ben, Autograph Collection
West Palm Beach, FL

Description

Job Title: Banquet Houseman

Location: The Ben, West Palm Beach – Autograph Collection

Position Type: Full-Time

Where every event becomes a story.

At The Ben, West Palm Beach, every gathering tells a story. Inspired by the legendary Byrd “Birdie” Dewey and her famed Ben Trovato Estate—a haven of creativity and celebration—our hotel, part of Marriott’s Autograph Collection, brings that same spirit of elegance, connection, and hospitality to life.

Overlooking the marina and shimmering Intracoastal Waterway, The Ben is home to unforgettable celebrations—from rooftop soirées at Spruzzo to refined receptions in our artfully designed ballrooms. As a Banquet Houseman, you’ll help set the stage where these stories unfold, ensuring each event is flawless from beginning to end.

About the Role

As a Banquet Houseman, you are the behind-the-scenes hero who transforms event spaces into experiences. You’ll set up and break down rooms with precision, respond to guest and team needs with enthusiasm, and maintain a polished, organized environment that reflects The Ben’s luxury standards. Whether it’s an intimate dinner or a grand celebration, your attention to detail ensures every moment is picture-perfect.

What You’ll Do
  • Set up and break down event spaces according to Banquet Event Orders (BEOs), ensuring accuracy and elegance in every detail.

  • Maintain clean and orderly public areas before, during, and after events.

  • Anticipate and attend to guest and team needs with professionalism and care.

  • Ensure all equipment and supplies are properly set, functioning, and returned to storage.

  • Handle furnishings and equipment with respect, promptly reporting maintenance or repair needs.

  • Collaborate closely with Banquet Captains, Culinary, and Events teams to deliver seamless experiences.

Who You Are
  • Dependable, proactive, and detail-oriented with a strong work ethic.

  • Passionate about creating memorable experiences through excellence in service.

  • Thrive in a fast-paced, dynamic environment where every day brings something new.

  • A true team player with flexibility to work varying shifts, including weekends and holidays.

  • Able to lift and move up to 100 lbs occasionally and 50 lbs frequently.

  • Experience not required—just enthusiasm, reliability, and a desire to grow within hospitality.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Ben, Autograph Collection

Hotel with 208 Rooms

Our Hotel

Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55' Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.