Front Desk Clerk
Fairfield Inn East Rutherford Meadowlands
East Rutherford, NJ

Fairfield Inn East Rutherford Meadowlands

850 Paterson Plank Road

East Rutherford, NJ 07073

Telephone (201) 507-5222

141 Room Hotel
Managed By Concord Hospitality Enterprises
Current Job Openings

Front Desk Clerk

Fairfield Inn East Rutherford Meadowlands

Compensation: $17.50 per hour

Description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Fairfield Inn East Rutherford Meadowlands

141 Room Hotel

Meadowlands, NJ hotel located near Manhattan

Whether for business or leisure, the Fairfield Inn by Marriott® East Rutherford Meadowlands hotel is the ideal choice for your next visit to New Jersey or New York City. NJ Transit provides bus service right outside our door to NYC seven days a week (only 6 miles away, 163 bus schedule). This Meadowlands, NJ Marriott hotel is a less than 3 miles from The Meadowlands Sports Complex, MetLife Stadium and Meadowlands Racetrack and is conveniently located close to Manhattan. Guests enjoy spacious rooms with thoughtful amenities, including mini-fridge, microwave, free Wi-Fi and HD TV's with Netflix and Pandora. Start your day right with our free hot breakfast buffet. Complimentary shuttle service is available to corporate offices within 5 miles. After a day of work or play, energize at the fitness center and grab a beverage or snack at The Corner Market. This Fairfield Inn East Rutherford, NJ hotel offers superior value and comfort in the Meadowlands.