Front Desk Clerk
The Beaufort Hotel
Beaufort, NC

Front Desk Clerk

The Beaufort Hotel

Description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:

Assisting guests efficiently, courteously and professionally at all times

Maintain a high level of service and hospitality

Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

Post guest charges, collect payments and follow all cash handling procedures as required by Concord

Handle guest mail and messages with respect to privacy and professionalism

Be knowledgeable of the hotel brand and various programs (travel programs, special offers)

Be a great communicator to various departments and management on guest comments and concerns

Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance

Have full knowledge of hotel safety and emergency procedures

Wage - $13.00 to $15.60 Depending upon experience

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

The Beaufort Hotel

133 Room Hotel

Enjoy a memorable stay at the Beaufort Hotel.

Nestled on ten acres, the Beaufort Hotel offers the privacy of a resort-style setting on the banks of Taylor’s Creek with expansive waterviews.

Our boutique 133-room hotel offers relaxing accommodations and friendly staff members that can introduce you to the unique sights and experiences in Beaufort, North Carolina.

Discover the hidden gems that will make your trip unforgettable by experiencing the gem of the Crystal Coast on the Southern Outer Banks of Eastern North Carolina – the Beaufort Hotel.

A hotel with a story to tell.

Beaufort’s draw has always been, and continues to be, the waterfront.

The property on which the Beaufort Hotel now stands played an important role in the history of Beaufort’s fishing industry. Today, you can step back in time to the Menhaden fishing era in Beaufort. Experience the local history that lives on today through images that continue to endure.