Human Resources Director
Capital Hotel
Little Rock, AR

Human Resources Director

Capital Hotel

Save this job


As an active business partner to our General Manager, you will participate in the hotel management executive committee.

Position responsibilities include:

  • Develop and implement annual HR objectives, participate in the budget process as it relates to staffing, productivity, benefit costs, and employee/labor relations costs.
  • Partner with hotel leaders to maintain a positive work environment. Ensure adherence to Concord’s personnel-related policies & procedures and uphold HR philosophies regarding employee relations and disciplinary processes.
  • Facilitate open associate communications, providing an open door policy for all. Resolve staff complaints. Provide guidelines and direction relative to the disciplinary process and corrective action. Monitor staff turnover and make recommendations for related improvements.
  • Direct and oversee overall hotel recruitment and hiring activities and strategies for all exempt and non-exempt positions.
  • Develop, maintain and coordinate hotel training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training.
  • Direct administration of performance appraisals in all departments. Maintain hotel's human resources information system so as to provide accurate employee records that comply with all applicable federal, state and local laws.
  • Monitor hotel's compliance with all applicable federal, state and local laws.
  • Promote awareness of Concord’s safety culture with hotel associates.
  • Conduct wage & salary surveys for the local market as needed.
  • Ensure compliance with company’s human resources policies and procedures.
  • Oversee and investigate employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers' compensation and comparable state and local laws, and general human and civil rights.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

pay range: $77,093.12 - $96,366.40

Save this job

Capital Hotel

94 Room Hotel

Our Story

“…it is a capital enterprise located in a capital building…and I trust will prove a capital success…”

These words, we lovingly refer to as the first Capital Idea, inspired the birth of a hotel that has remained Little Rock’s “front porch” for 140 years. Since the 1876 debut many other Capital Ideas have found their way into the hotel through numerous renovations and the most recent full restoration completed in 2007. The culmination is the uncompromising comfort and convenience of a modern luxury hotel without any compromise of its rare historic character.

The inspiration for our customer service is our dedication to personal attention and care often found when visiting friends and family. Instead of rehearsed scenarios, guests are personally greeted, welcomed, and immersed in an approach to service we call Southern Comfortable. Not surprisingly, “Be Huggable” is regarded as the North Star of our core values.