Night Auditor Part-time
Posted November 22, 2022
We are hiring a Night Auditor!
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Starts at $17.00 per hour.
As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:
Processing credit card transactions and other (restaurant, events, lounge) for the day
Handling phone system, transferring calls, reservations, etcc
Verify, balance and review hotel room availability
Perform Check-in and Check-out procedures
Administer guest payment policies and look for errors from the day shifts
Prepare folios for the morning departing guests
Maintain overall lobby appearance and assist with AM breakfast set up if needed
Be versed in all hotel emergency procedures
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
409 Altair Parkway
Westerville, OH 43082
Telephone (614) 882-6800
Whether you are traveling to Columbus for work or for fun, the new Renaissance Columbus Westerville-Polaris hotel is the ready to help visitors create lasting memories. Guests embrace total comfort in spacious rooms and suites, well-appointed with contemporary amenities and deluxe bedding. We invite our guests to recharge and reconnect with a specialty cocktail at our lounge and restaurant with sweeping views of our natural surroundings. Ideally located in Westerville which offers a Hometown feel, while still being just minutes from everything that Columbus has to offer. We offer a convenient location to Polaris Fashion Center, Easton Town Center, Downtown Columbus, Nationwide Arena and the Columbus Convention Center. We also offer a pool, high-speed wireless internet and an attentive staff, who can help guests plan their day around Westerville and Columbus.