Banquet Captain

Renaissance Chicago North Shore Hotel
Northbrook, IL

Banquet Captain Part-time

Posted June 21, 2022

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We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

The Banquet Captain is responsible for the supervision of the Banquet staff. The Banquet Captain coordinates all food and beverage service with the Banquet Manager to ensure excellent guest service.

Essential Functions

• Provide exceptional guest service to all customers.

• Leads the team with motivation and direction and assures that all standards of quality are in place

• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.

• Participate in good communication with guests with questions regarding the menu.

• Deliver food and beverages from staging areas to guests as needed to assist the team

• Assist other servers during peak periods in delivering food and guest requests.

• Can train others on serving plated, and reception style meal services (training provided)

• Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.

• Respond promptly and courteously to any requests.

• Oversee Setup, execution, and clean-up for an event.

• Performs side work to prepare for upcoming events.

• Assures all service areas are kept clean and safe at all times

• Maintain a professional and personable appearance.

• Perform other duties as assigned.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation:  Quality, Integrity, Community, Profitability, and Fun.  It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.


Renaissance Chicago North Shore Hotel

933 Skokie Boulevard

Northbrook, IL 60062

Telephone (847) 498-6500

Spacious rooms and suites, curated amenities and an ideal location in Northbrook, IL, combine for spectacular results at Renaissance Chicago North Shore Hotel. Ideally situated on the North Shore of Chicago, we offer an optimal location for guests visiting the area. Enjoy seamless access to premier dining and shopping, the Chicago Botanic Garden, Ravinia Park and an array of Fortune 500 companies. With a modern, 24-hour fitness center and a heated indoor pool, our hotel is perfect for travelers wishing to prioritize their well-being while they visit Northbrook or nearby Winnetka. 

Partake in all-day dining at Pancetta Regional Kitchen + Bar, our signature eatery, or visit Ruth's Chris Steak House for iconic steakhouse fare. With more than 19,000 square feet of event space, our hotel is also a leading destination for meetings and weddings on the North Shore. Sleep soundly in modern accommodations that feature sleek bathrooms, plush beds and contemporary amenities and wake up refreshed in Chicago.